fanofheels
New member
I posted earlier about my great experience at Hendrick Toyota in Wilmington, NC. Before I went to Hendrick, I visited Stevenson Toyota in Jacksonville, NC. The salesperson was very friendly and professional, as if it was his job. We test drove a Tacoma and then the 4Runner, both were very nice. We really liked the 4Runner though. So, our salesperson said lets look at some numbers and escorted us to the sales manager and dropped us off. So, I had a True Car certificate, and I do realize that there are going to be some differences because of dealer added items and not having the exact vehicle on their lot, but not thousands of dollars. So we began the negotiation dance, and when I balked at the sales manager's numbers he immediately brought up True Car and with attitude he jumped in his seat and with raised voice explained that there are the numbers and that was it. He showed me his out the door price. I then informed him that I would think it over and walked out the door. The next day we bought the exact same 4Runner at Hendrick Toyota for almost $1,500 cheaper and an appreciation from Hendrick for my business. This is my second time with a bad experience at a Toyota dealership. The first was at Toyota of Cool Springs, TN. That was an integrity issue with the sales person, and I will not go back to either.
