Recently purchase my 2011 4Runner and immediately found that at highway speeds I get a aerodynamic moaning sound accompanied by a high freq vibration in the floor board and steering wheel. The defect is directly proportional to wind speed...meaning if I am driving into a 10 MPH headwind the noise occurs sooner (65MPH), no wind it happens at 75MPH, 10MPH tailwind it occurs at 85MPH. At any speed if I disrupt the airflow by drafting a vehicle in front of me the noise/vib goes away.
Took it back to the dealer and they recognize there was a problem...drove 2 other Limited 4 runners and neither made the noise/vib. Dealer modified a heat shield and told me it fixed it. On the way home I found it to not be fixed...still defective. Call the service manager back and he told me he would contact Toyota tech. He called me a few days later and recommended I take it in to the Toyota dealer closer to my home...I did and they, for some reason insisted on road forcing the tires and to my amazement it did not fix the problem! What they did tell me was one of their service managers has the same vehicle and it does the same thing...I requested to take a ride in this vehicle to hear it for myself...still waiting on that...
Toyota corp, since this dealer stated another one made the same noise, is calling it an inherent condition and will "monitor" the situation. When I asked Corp if they were going to have the tech team look at it since they were the experts...they stated no!
Has anyone out there experienced the same defect I describe? This is my second Toyota in a row...and I am getting the feeling they hired some of Chrysler's executives to work in Corporate???
Anyone out there...before I go to the AG to begin the Lemon process???
Took it back to the dealer and they recognize there was a problem...drove 2 other Limited 4 runners and neither made the noise/vib. Dealer modified a heat shield and told me it fixed it. On the way home I found it to not be fixed...still defective. Call the service manager back and he told me he would contact Toyota tech. He called me a few days later and recommended I take it in to the Toyota dealer closer to my home...I did and they, for some reason insisted on road forcing the tires and to my amazement it did not fix the problem! What they did tell me was one of their service managers has the same vehicle and it does the same thing...I requested to take a ride in this vehicle to hear it for myself...still waiting on that...
Toyota corp, since this dealer stated another one made the same noise, is calling it an inherent condition and will "monitor" the situation. When I asked Corp if they were going to have the tech team look at it since they were the experts...they stated no!
Has anyone out there experienced the same defect I describe? This is my second Toyota in a row...and I am getting the feeling they hired some of Chrysler's executives to work in Corporate???
Anyone out there...before I go to the AG to begin the Lemon process???