ROLAND1955
New member
Hello all, I'm a little irritated right now... just pulled my wife's 2010 4 Runner out of the garage and noticed a fair amount of oil on the floor. Last week we reached 75K miles ( not bad for a 2010 model ) and I took it to a large national chain tire store where they also do things like tune ups, oil changes etc... I've had my oil changed there many times... so I took it in for an oil and filter change ( I supplied my own oil and filter ). Guy at the desk told me they were a little backed up so it might be 2 hours before it was done.. no problem.. 2 hours goes by, then 3 and finally just before 4 hours passed the guy at the desk came over and told me my oil filter assembly ( plastic cannister ) that the oil filter itself fits in, had a pretty bad crack in it. He told me his tech denied breaking it but He believed the tech did do it.. no problem, they were sending someone to a local auto parts store to get another oil filter sub assembly.. when it was done they told me I actually had a better part in there now as what was in there was plastic and the new one is metal.. also, because of the inconvenience, no charge at all... that was last week, and today I notice the oil on the garage floor. Not going back to the tire store for this, going to go to a friend of mine's body shop.. they have a lift and they can put it up and see what's what.. how the heck can a simple oil and filter change lead to this crap... this is just carelessness... and then to top it off, when my wife see's the oil on the floor she asks ( and I kid you not ) Is my car supposed to leak oil? oh my god.. I did not lose my temper but I looked at her and said really, you asked me if your car is supposed to lose oil? and then it was on.. btw, my tv dinner I fixed myself was pretty good. lol.