You've actually got me wondering if I even re-installed the "Retainers" when I put my SS 1.2 setup back together. The supplement that Sonoran Steel provides does not make a major point of re-using the retainers like the OME instructions do, in fact it doesn't even mention it. It's possible they may have remained stuck in the top hat and went back in, but I'm not sure.
The new bushings that SS provides also have those "nipples", which I believe are sufficient to keep the rod centered in the top hat.
I've been getting a weird noise up front since the install, and I was 99% sure I had it nailed down to the sway bar. But now you've got me wondering.
EDIT...
I just checked mine out, and I'm definitely running without the retainers. The "nipple" on the bushings is the only insulation between the shaft of the shock absorber and the top plate. This is the way SS says it should be installed, and that's the way I installed it. Imho, I don't think leaving it out leaves a large enough void for it to jump around enough to do damage to the top plate like your picture showed.
I would bet that the damage in the pic was the result of improper torque on the top nut or some other falter during the installation process. It actually looks to me like it was drilled out, given the two sharp points on either side of the hole... wear due to movement of the shaft would leave a much straighter edge to the widened hole in the top hat.
I have the "retainer" in my hand right now, and the lip that supposedly insulates the shock's shaft from the top plate is at most 1mm thick. That 1mm would not be enough movement to cause that damage. Not to mention that once the (proper) torque of the top nut, and the pressure of the spring are exerted on the bushings, the friction of the bushings on the top plate alone would be enough to center the shaft and prevent that kind of damage.