You shouldn't have to contact a company through their Instagram account to get a response from them in regards to an order unless they do business only through Instagram. I am more than willing to give businesses a chance to make things right and some do a damn good job while others just don't give a damn.
I can't tell you how many times in the last year that I have received something that was either the wrong color, size, or item altogether. Do I get upset at the fact? Yes. Do I reach out to them and raise hell? No. I let them do what they need to do to right the issue and most will do it in a timely manner and if you are nice about it, sometimes they even throw in some goodies for you. This particular company had people posting all over social media in various Facebook pages and was actually becoming rather annoying cause you were seeing posts about it every day. Maybe if they invested the same amount of effort with their customer services, people wouldn't come here complaining about it and the sad thing is they claim to be a big company... I have a friend who is a one man show and does vinyl wraps for a living and he would blow these guys out the water with his customer service. If you guys want any Vinyl work or decals done, hit my boy up. He'll get you squared away with what you need.
303 Design Company ? Vehicle wraps, graphics, and banners. Tell him Q sent you.
