I prefer to do things myself. I have access to a lift, so that makes certain things less painful to accomplish.
BUT...
My '18 ORP is the first vehicle Ive purchased for myself brand new. So for record reasons, I have taken it in for all scheduled services for the first 18 months. My Dealer has taken care of me extremely well. 30 minutes and im gone.
I havent been able to go in the service dept and watch, but Ive been able to meet all the techs personally and "Tip" the Lube guys in order to get that extra bit of care. I have no complaints.
*My Dealership takes photos of my 4Runner before taking it back. Is this not common?