I have mixed feelings about this dealer. I bought my 4-Runner there and had an ok experience, the typical negotiating bs, but ok overall. It was good enough so that we went back a few weeks later to get my gf a used Scion Tc. That was not as pleasant. We were promised certain discounts that didn't come thru, pressured to buy extras, etc. Just an overall fast shuffle. So ... not too bad, but watch who your dealing with there.