I purchased a 2006 sport with 36000 miles last May. I ran a carfax and no accidents were reported. after about a week I began to notice a rattle coming from the left rear when going over small bumps at low speeds.
I bring it into toyota and they tell me the bushings need to be replaced. I pick it up and the rattle was still there.
they check it again and they tell me the rear left shock needs to be replaced as well as the right front. after doing so the rattle is once again still there.
they then replace the end links and you guessed it...the rattle was still there.
Then they tell me "A field tech needs to come out and check it. he usually comes around the first or second week of the month. we'll call you a few days prior to his arrival"
A month passes and they tell me he was just there the day before......??????? "call back at the beginning of next month" (January)
I call and all they do is give me the runaround. "he hasnt been around and we are not sure when he will be"
that was all I needed to hear and decided on trying another dealership. so last week i bring it to another dealership and they tell me its going to cost $275 for a diagnostic check if the warranty company doesnt pick up the tab. I said I dont care i just want it fixed. so they run a check and they tell me its the pump on the frame rail thats rattling and need to order and replace the part and the warranty company is covering everything.
I made the mistake of having my girlfriend pick up my truck because I was working. she said she didnt hear a rattle so i believed it was fixed. I drive it the following day and no luck.
By the way at colder temps you hear the rattle in the front right as well. it almost sounds like someone is playing the drums in my wheel well.
at this point I have no idea what to do.....any ideas?????
I bring it into toyota and they tell me the bushings need to be replaced. I pick it up and the rattle was still there.
they check it again and they tell me the rear left shock needs to be replaced as well as the right front. after doing so the rattle is once again still there.
they then replace the end links and you guessed it...the rattle was still there.
Then they tell me "A field tech needs to come out and check it. he usually comes around the first or second week of the month. we'll call you a few days prior to his arrival"
A month passes and they tell me he was just there the day before......??????? "call back at the beginning of next month" (January)
I call and all they do is give me the runaround. "he hasnt been around and we are not sure when he will be"
that was all I needed to hear and decided on trying another dealership. so last week i bring it to another dealership and they tell me its going to cost $275 for a diagnostic check if the warranty company doesnt pick up the tab. I said I dont care i just want it fixed. so they run a check and they tell me its the pump on the frame rail thats rattling and need to order and replace the part and the warranty company is covering everything.
I made the mistake of having my girlfriend pick up my truck because I was working. she said she didnt hear a rattle so i believed it was fixed. I drive it the following day and no luck.
By the way at colder temps you hear the rattle in the front right as well. it almost sounds like someone is playing the drums in my wheel well.
at this point I have no idea what to do.....any ideas?????