TrekLights LED Light Bar Group Buy

[breckenridgeguy]

Mace
I almost don't believe you. Was it sent from troy? UPS? Did you email ADMIN? Any details would help as I know a lot of us were in the same boat, and almost all of us are still holding breath. Plus, may 2 would make it here before my Moab trip...
Thanks
BC

 

[mace.]

It was an email from UPS plus they also updated the tracking number in PayPal in response to the claim filed. I did email the admin here when they said they would forward emails to troys wife.

 

[shawn719]

Trek just posted note on their Facebook page about order delays. Delays, delays, delays. selling more than what was on shelf and depended on Chinese to ship in a timely manner. Seems like a lot of stuff is still in China.

Man, I am glad I went with my Rigids.

 

[hungwin jza80]

I received an automated email from UPS on behalf of Trek Lights at 9:27 PM EST yesterday, April 29, 2013. Scheduled Delivery is May 1, 2013.

Not particularly excited for a couple reasons:

• I won't believe it till I see it.
• Weight is only 8.00 lbs. Suspiciously light for a 22-inch light bar, a TrekPod, and packaging.

 

[emelianenkov]

I received an automated email from UPS on behalf of Trek Lights at 9:27 PM EST yesterday, April 29, 2013. Scheduled Delivery is May 1, 2013.

Not particularly excited for a couple reasons:

• I won't believe it till I see it.
• Weight is only 8.00 lbs. Suspiciously light for a 22-inch light bar, a TrekPod, and packaging.

The weight is about right

 

[treklights]

We screwed up royally.

It seems that there has been one problem after another with this group buy.

Supplier issues, forwarder issues, Chinese holidays... You name it, we had it delay us.

Ultimately, you all paid the price. We are embarrassed. We really are.

All shipments are going out today and tomorrow.

No exceptions.

EVERYONE should have a tracking number by 8PM tomorrow evening.

If you do not have a tracking number by then, email me at [email protected] so we can get your order sorted.

We started this with the best intentions.

We let you down. We are sorry.

 

[Whitey13]

He sounds legit, you guys.

 

[mace.]

My shipment was scanned in at a UPS store in FL at 2:21pm

 

[ster]

Got a tracking number.

And I think I speak for most of us when I say that it wasn't really all the delays that got everyone up in a riot, it was LACK OF COMMUNICATION.
I could have lived with the lights being a couple weeks late but without any updates or communication I just think I got ripped off.

 

[SV_Dude]

We screwed up royally.

It seems that there has been one problem after another with this group buy.

Supplier issues, forwarder issues, Chinese holidays... You name it, we had it delay us.

Ultimately, you all paid the price. We are embarrassed. We really are.

All shipments are going out today and tomorrow.

No exceptions.

EVERYONE should have a tracking number by 8PM tomorrow evening.

If you do not have a tracking number by then, email me at [email protected] so we can get your order sorted.

We started this with the best intentions.

We let you down. We are sorry.

Troy, a little bit of communication goes a LONG way!!! I kept seeing a bunch of posts on here, tacoma world and ih8mud with people saying that they called, emailed, sent pms, and texts with NO response. I think that made you look the worst. Delays are understandable, ignoring your customers is not!

 

[Whitey13]

Troy, a little bit of communication goes a LONG way!!! I kept seeing a bunch of posts on here, tacoma world and ih8mud with people saying that they called, emailed, sent pms, and texts with NO response. I think that made you look the worst. Delays are understandable, ignoring your customers is not!

The lies didn't bother you then?

 

[blue dog]

The fact that you guys have not filed with your credit card company or paypal to this date, just boggles my mind. This guy is full of BS. Cancel your orders and stick him with a bunch of inventory and a bad name. LIVE AND LEARN.

 

[SV_Dude]

The lies didn't bother you then?

Maybe I'm too nice and give guys too much credit sometimes. MAYBE he was told something from his supplier and told everyone one thing and when his supplier didn't come through he just didn't update anyone. Heck, I don't know. I do think that if he communicated more that his actions wouldn't have been seen as lies.

 

[Whitey13]

Remember the first shipment that was "destroyed in transit" that he couldn't being himself to post pictures of because it was so awful?

How about the fake pictures of boxes of lights from 2 weeks ago?

How about when he was unreachable because he was "out of the country"?

 

[Whitey13]

I'm also surprised that the Editor in Chief of 'Affluential Magazine' chooses to live in such a cheap apartment.

 

[hungwin jza80]

The fact that you guys have not filed with your credit card company or paypal to this date, just boggles my mind. This guy is full of BS. Cancel your orders and stick him with a bunch of inventory and a bad name. LIVE AND LEARN.

This thread really seems to interest you...

That you made an assumption like this does not surprise me. I opened a Dispute with PayPal about a week ago.

 

[hungwin jza80]

My shipment was scanned in at a UPS store in FL at 2:21pm

As was mine, but it didn't move until 9:32 PM EST last night, so the revised delivery date is Thursday May 2, 2013. <3 Logistics.

 

[mace.]

Just check mine and it was bumped out another day. This groupbuy really is the gift that keeps on giving.

 

[Titanpat57]

Just check mine and it was bumped out another day. This groupbuy really is the gift that keeps on giving.

Pretty much everything Troy has said up to this point has been a lie....

What did you expect to be different?

As stated by others...get your money back, let Troy eat these, and go with another vendor.....I have two seperate sources that want our business, and have product ready to ship.

Someone explain to me why you would want to do business with someone that treated you so poorly??

 

[shawn719]

Pretty much everything Troy has said up to this point has been a lie....

What did you expect to be different?

As stated by others...get your money back, let Troy eat these, and go with another vendor.....I have two seperate sources that want our business, and have product ready to ship.

Someone explain to me why you would want to do business with someone that treated you so poorly??

Got the "battered customer" syndrome.

Think, if you have this many problems getting the original product, how hard will it be to get warranty covered?
At least at this point you have recourse by disputing initial charge on Paypal or w credit card co. You will have far less backing once item is received...