ToolmanJohn
New member
Dealer turned them at 12,XXX miles. Brake pedal pulsation when coming to a stop. Oh, well, they worked fine again for a while.
Last week went for an oil change (25K) , brake pedal pulsation (again), and a broken cladding clip (found it while waxing, the cladding was clicking). After changing the oil, they told me they would have to replace the rotors this time around. I guess there wasn't enough material to turn down again. They also said they would replace the entire cladding (right rear passenger door) instead of replacing a small orange body panel clip (???). Ok, so it's under warranty, I say sure go for it.
Four days later the parts are in (rotors and cladding). They replaced the front rotors, did a thrust angle alignment ($60) per their recommendation, then proceeded to break and destroy the entire cladding getting it off. Apparently, it is RIVETED in three places to the door. Gee, wish they had know that. So anyway, they took it off and did NOT have all the parts needed to replace it. So my truck has been partially naked for a few days waiting for MORE parts that they broke.
I swear, as soon as it's out of warranty I will NEVER take it back there for service again, I will find another service department somewhere else where they are competent.
Last week went for an oil change (25K) , brake pedal pulsation (again), and a broken cladding clip (found it while waxing, the cladding was clicking). After changing the oil, they told me they would have to replace the rotors this time around. I guess there wasn't enough material to turn down again. They also said they would replace the entire cladding (right rear passenger door) instead of replacing a small orange body panel clip (???). Ok, so it's under warranty, I say sure go for it.
Four days later the parts are in (rotors and cladding). They replaced the front rotors, did a thrust angle alignment ($60) per their recommendation, then proceeded to break and destroy the entire cladding getting it off. Apparently, it is RIVETED in three places to the door. Gee, wish they had know that. So anyway, they took it off and did NOT have all the parts needed to replace it. So my truck has been partially naked for a few days waiting for MORE parts that they broke.
I swear, as soon as it's out of warranty I will NEVER take it back there for service again, I will find another service department somewhere else where they are competent.