so you verified the bulbs are okay?
The bulbs checked out okay? You swapped one side to the other and still have the same issue?
Hook up the LED tester to the 4 pin and see what functions are not working. Search Trailer Converter or Taillight converter here or Yota Tech or Google.
If you are sure it is the black box itself then order a new one and swap it in. I was able to figure it out and chronicled the wire up both here and on Yota Tech. It took a bit of doing but as long as you keep track of which wire is what (the color coding is matched by Hopkins to make it as simple as possible) then anyone can figure it out.
Like a lot of my projects my able assistant-the 17 year old son- was the brains of the outfit and kept me on track.
You can splice in or buy a fully plug and play unit that connects to existing plugs at one side and runs to other side to exit out to the 4 pin connector.
Please get other opinions and don't tear up all your interior trim just based on my long distance diagnosis. I'm simply reading your symptoms and making suggestions on what I guess to be the issue. Others may tell you I am just full of crap and don't listen to that guy....
I am no mechanic and not pretending to be...
Take a close look at my hitch area in this photo. Note my 4 pin LED connector hanging down from the top of the hitch. I highly recommend a splice in of the Hopkins LED 4pin-then if you ever have an issue like this again you have a built in diagnosis tool. It's about $8 more than the standard 4 pin connector and well worth it.
Alternately Harbor Freight sells an LED tester tool for about $6 or so. In theory you could just leave that tool plugged in all the time but some fool would just steal it....
Talk things out with the helpful staff at a Checker or other auto parts store and they will help get you straightened out as well. Nothing like some local guys getting involved.
lastly it is cumbersome to keep track of the threads I am involved in-since there is no email notification from the forum that you are speaking back to me. So here is my real email :
[email protected] and feel free to talk to me more directly that way. If you see my previous posts you will get the gist of what is ahead of you.
But start at the beginning and let's make sure it's not simply a bulb issue. Modify your signature or Screen Name so if someone is right down the street from you they can jump in and offer to help. WA is a bit vague if you see my point...