At my business if you buy something at a discount price that's what you get. It cannot be combined with another sale or returned and then bought again with the new sale. You knew they would be on backordered for awhile and had your out there, but chose to wait. Yes that's inconvenient, but that's how it goes when a discount pops up. Flood of purchases come in. Happened to me when I bought my LED's from them.
If you had been a longtime customer, bought multiple products, then at our business we MAY agree to give you the other discount, but no guarantees. The problem is everyone today wants everything at a "deal." Nobody wants to pay retail price. They never become consistent clients or customers. They look for whoever is having the cheapest sale and that's who they go to.
I honestly try to have sales as little as possible because I HATE those types of clients, but at the same time it's nice to reward those who have been loyal to your business. All part of the game.
Whether their sale price is their "regular" price or not is irrelevant, and is honestly just hearsay unless someone has worked with them.
I just bought a pair of C4 Sliders and about two weeks later they announced they'll be doing a Group Buy in Spring. Much rather would have waited and got a better discount, but I'm not going to try to get a credit or something else for whatever sale I COULD have got had I waited for the Group Buy.
With that said I've been extremely happy with my HID's and even the LED's I had. They make quality products and I just bought some more of their items for my tail as turn.
