tell your talented installation facility to
a: plug in the op500 and change option 1-01 to #2
b: plug the brain back into the computer and go into controller settings and change the option for unlock before, lock after, starting to ON
if they dont know what you are talking about tell them to call 888-820-3690 ask for tech support for wade, josh, woodie, jose, or cory.
i can also walk them thru on how to fix it.
if they never seen this before, they are full of crap. this is the typical OEM security needs to be turned off before remote starting.
Yes, i am that expert in remote starters. 52 installs in 12 days would make me one LOL. You should ask them about why your auto headlights dont turn off when you shut the car down via remote or times out after 15/25/45 run time. Yes, i do know how to fix that too. Oh yeah you cant because the OEM remotes dont work once the car is started.
I would add on drone mobile unit for unlimted range and functionality.
This worked great man, thanks.