2015 Liftgate Issue

[paulndot]

The support struts/shocks on my liftgate just gave out. I mean they are dead, dead, dead. Worked great when we got home on Saturday night, dead on Sunday morning. No power whatsoever. The truck is only 8 months old! Headed to the dealer this week for warranty repair.

Curious - has anyone else had this issue so soon? I saw a few posts for older models, 4th or 3rd gen model - it just seems ridiculous for these to give out so soon. There's no extra weight on there - bone stock.

 

[ST1FLER]

yes it has happened... usually to those running a GOBI ladder though. I have been running a ladder on OEM struts without fail for about 6 months, but they are starting to creak

 

[jfjehle]

The likely culprit, defective/faulty strut. That sucks though, but I guess when they're manufacturing thousands of these struts, hopefully only a small percentage go bad so quickly.

 

[Land_Shark]

I added a bajarack ladder, and my struts failed after a couple months (though I expected that), so the day they failed, I installed some aftermarket ones that provided an extra 40-50 lbs of lift. They work just fine, though I found in the extreme cold (-5 F to 15 F) they are weaker. After that 3-day cold spell, the struts worked fine again. Something to do with fluid dynamics and flux capacitors....

 

[Gee3Five]

The support struts/shocks on my liftgate just gave out. I mean they are dead, dead, dead. Worked great when we got home on Saturday night, dead on Sunday morning. No power whatsoever. The truck is only 8 months old! Headed to the dealer this week for warranty repair.

Curious - has anyone else had this issue so soon? I saw a few posts for older models, 4th or 3rd gen model - it just seems ridiculous for these to give out so soon. There's no extra weight on there - bone stock.

Same thing happened to me. 2015 SR5, stock tailgate.
Struts worked one day, completely dead the next.
Took it into the dealer and they replaced the struts in a couple of hours under warranty.
No questions asked.

 

[BigredTEX]

Do a search. This is a common problem, though it has yet to happen to me.

 

[Mistaken]

**** happens. The dealer should take care of it no problem.

 

[paulndot]

Same thing happened to me. 2015 SR5, stock tailgate.
Struts worked one day, completely dead the next.
Took it into the dealer and they replaced the struts in a couple of hours under warranty.
No questions asked.

Good to hear. I was hoping so. I mean at 8 months old and 10K miles, it SHOULD be under warranty.

 

[paulndot]

Thanks for all the responses folks. Seems like a common occurrence. I'll post tomorrow after a trip to the dealer.

 

[architectx]

Thanks for all the responses folks. Seems like a common occurrence. I'll post tomorrow after a trip to the dealer.

Please do let us know. Mine are weak on my newly acquired 2013 LE (with 15k miles on it). Curious as to the cost of replacement.

 

[paulndot]

FIXED> The dealer took care of this immediately. My service tech said it's a fairly common thing. I guess they have to save money somewhere - I just wish it was on advertising instead of quality. No harm no foul though.

 

[Ammomac]

for those that replaced/upgraded to heavier duty struts where'd you get'em and $$?

 

[emeshuris]

I had this issue as well, dealer replaced. This happens so often that the parts were backordered for two weeks.

 

[Blitzkrieg]

Take a look at Stabilus. Limited Lifetime Warranty.

Most others are one year... You get what you pay for.

http://www.partstrain.com/store/det...location=Rear-comma-_Driver_Or_Passenger_Side