2019 Limited 4WD whining/howling noise under power

[Cabinetman]

I bought a new 4Runner about two months ago. At approximately 300 miles I noticed a whining noise under very light throttle at 66mph up to about 70mph. The noise is loudest when I'm just barely touching the pedal. If I give the 4Runner more gas or completely let off the throttle it goes away. My wife describes the noise as more of a howl and her ears are way better than mine.

I took the vehicle into the dealership and took a tech for a ride. He agreed the noise was there and kept the 4Runner to do some more investigating. The next day I was called to come pick it up as the noise was deemed normal. I was told the noise is just a normal part of the AWD system on the 4Runner Limited.

I have a hard time accepting this is a normal noise. I have owned a 2013 Land Cruiser, 2008 Lexus GX470 and a 2004 4Runner that all had full-time 4wd and I never noticed this noise in any of them. I now have almost 5k miles on the Limited and I'm getting sick of hearing the noise ever day.

Do any of you with a 5th Gen 4wd Limited have a noise like this? If so, did it go away after some mileage? I feel like the noise is rear differential related, which will never go away in my experience.

Any information you can provide is appreciated. I'm trying to get as much information as possible before I start escalating the matter with Toyota.

 

[T4Rawr]

I have a 2016 Limited, 39k mi and have the noise. Exactly as you describe.
I don't have any additional information for you except you're not alone.
To answer your ?'s...
Yes, I have it
No, it hasn't gone away
And I don't feel it's diff related.

 

[MrGainzz]

Have you tried to to reproduce that noise in an SR5 or a trd?


Sent from my iPhone using Tapatalk

 

[tm965]

does it sound like the whine you get from the transfer case in 4wd low?

 

[mteolus]

Doesn't happen on my TRD OR so the only thing that it probably could be if it is "normal" would be the transfer case which is different on the Limited.

 

[fixer5000]

my 18 limited has a very faint whine on deccel from highway speeds. im going to mention it at my next service. to me it does sound like its coming from the transfer case..awd

 

[ayeyothisiskyle]

Does the whine sound like this?

YouTube

Cause I have the same problem.

 

[Gecko]

^I also have that noise.

 

[Infinus]

Mine does this under acceleration too, I don't mind it it almost sounds like a supercharger.

 

[T4Rawr]

The one thing that puzzles me about the noise is when it happens. Light throttle to slowly accelerate at highway speeds and just enough throttle to maintain a constant speed. Coasting and braking it goes away. don't know under heavy throttle cause engine is just too loud. Basically under load.
If it was one of the diffs, wouldn't it make the noise whenever it was spinning?
It doesn't change volume or pitch with the speed and it's so damn faint. At least in my vehicle.
TBH, I've chalked it up to the 4Runner not being the most refined vehicle out there.

About the whine in the video. I get that too but only when the engine is cold and it's around 40 degrees or less (total guess) and during the first and second times getting up to speed. Doesn't happen in the summer.
My truck is weird.

 

[Furagwa]

If it were me, I'd consider clipping a go-pro underneath in various places to see if I could isolate where the noise was from. Or moving the tires around to see if the noise changes. If it did, then to me I'd think it was tire related. If there's no diference then I'd check the diff oil to see if there's any metal in it.

 

[CSM4runner]

Does the whine sound like this?

YouTube

Cause I have the same problem.

sounds exactly like mine.

 

[Cabinetman]

Does the whine sound like this?

YouTube

Cause I have the same problem.

I think that is the same sound. It was hard for me to tell in the video.

 

[Cabinetman]

If it were me, I'd consider clipping a go-pro underneath in various places to see if I could isolate where the noise was from. Or moving the tires around to see if the noise changes. If it did, then to me I'd think it was tire related. If there's no diference then I'd check the diff oil to see if there's any metal in it.

I'm going to get the tires rotated next week as part of the 5000 mile service. However, I doubt it is tire noise. The noise goes away as soon as I let off the gas and I can still hear the tire whine.

 

[Cabinetman]

The one thing that puzzles me about the noise is when it happens. Light throttle to slowly accelerate at highway speeds and just enough throttle to maintain a constant speed. Coasting and braking it goes away. don't know under heavy throttle cause engine is just too loud. Basically under load.
If it was one of the diffs, wouldn't it make the noise whenever it was spinning?
It doesn't change volume or pitch with the speed and it's so damn faint. At least in my vehicle.
TBH, I've chalked it up to the 4Runner not being the most refined vehicle out there.

About the whine in the video. I get that too but only when the engine is cold and it's around 40 degrees or less (total guess) and during the first and second times getting up to speed. Doesn't happen in the summer.
My truck is weird.

Your first paragraph describes my noise exactly. I can't really tell if it is getting louder because now I'm so keyed into the noise I hear it all the time.

I have a hard time accepting this is just normal for a Toyota 4Runner. It reminds of the clunk when stopping that both my Gen 4 and GX460 had. I got the line that it was just the way the 4 wheel drive system worked. They would grease some shaft and send me down the road without a real fix. I guess enough people finally got fed up and Toyota came out with a real fix.

 

[Cabinetman]

does it sound like the whine you get from the transfer case in 4wd low?

I will put it in 4 low and see. It isn't as loud as 4 low on the previous vehicles I have had where I actually used 4 low.

 

[T4Rawr]

Definitely not tire noise. I'd bet my Runner on that.
The sound in the video is different than this noise as well. I have both. Anything but the most sensitive mics couldn't pick this up.
Cabinetman, keep us updated on that next service appt. From the first time I heard it, I didn't associate it with the diffs. I don't know why. In my admittedly uneducated head I always felt it was related to the engine just the way it responded to throttle inputs.
I've only had one dealer try to listen for it and they said they couldn't hear it. I'd rather go to the dentist than try to convince a stubborn service adviser.
There is a foreign car shop in my city thats big on toyotas I've been to before that I may ask for help but they are so expensive.

 

[The4runnerHowl]

Howl / howling / whining Annoyance

The sound is best described as taking a glass of water and running your finger over the rim several times.

The sound is coming from the rear differential, and you can hear it loudest between 65-70mph.

We have interfaced with 2 different Toyota dealer’s master mechanics. The first one told us to turn up the radio. The second one was because we escalated to headquarters (for obvious reasons mentioned) as headquarters referred us to the second.

On both test drives, with both dealerships, they compared our 2018 limited 4Runner with the same model on their lot. The other ones made the same howling noise from the rear differential. They documented it as a typical 4Runner characteristic.

We found this unacceptable.

The headquarter’s engineer was sent to investigate. Again, they test drove our 4Runner, to confirm noise. We got to the dealership and noticed there was some “chopping ” on the tires(only 17k on the tires), so they switched them out with new tires. The howling was still present.

The headquarter engineer test drove and confirmed another 4Runner(same model), has the same noise. They put both vehicles on the hoist and recording it howling at speeds between 65-70mph.

The engineer then told us, that we filed a lemon law complaint and there was nothing further they could to do until the lemon law complaint was investigated and complete. This is not true, as we did not fill out any paperwork on this. We only filed a complaint with Toyota headquarters (title: case manager Toyota customer experience)
One week later, we received a letter from Toyota’s Headquarters stating the howling noise coming from the rear differential, was a normal characteristic and there was nothing further they could do.

Toyota has a problem. They are aware of the problem, and they will do nothing to fix the problem until they get enough complaints or until a customer’s safety is compromised.

Currently, we have 22k on this vehicle and this noise is constant and a nuisance. Furthermore, once our lease is up, we will no longer do business with Toyota because of failure to provide customer service.

We would have be fine staying with Toyota if they would have compromised with us to fix the problem and/ or swap out with a like value Tundra, instead.

 

[Toffees]

The sound is best described as taking a glass of water and running your finger over the rim several times.

The sound is coming from the rear differential, and you can hear it loudest between 65-70mph.

We have interfaced with 2 different Toyota dealer’s master mechanics. The first one told us to turn up the radio. The second one was because we escalated to headquarters (for obvious reasons mentioned) as headquarters referred us to the second.

On both test drives, with both dealerships, they compared our 2018 limited 4Runner with the same model on their lot. The other ones made the same howling noise from the rear differential. They documented it as a typical 4Runner characteristic.

We found this unacceptable.

The headquarter’s engineer was sent to investigate. Again, they test drove our 4Runner, to confirm noise. We got to the dealership and noticed there was some “chopping ” on the tires(only 17k on the tires), so they switched them out with new tires. The howling was still present.

The headquarter engineer test drove and confirmed another 4Runner(same model), has the same noise. They put both vehicles on the hoist and recording it howling at speeds between 65-70mph.

The engineer then told us, that we filed a lemon law complaint and there was nothing further they could to do until the lemon law complaint was investigated and complete. This is not true, as we did not fill out any paperwork on this. We only filed a complaint with Toyota headquarters (title: case manager Toyota customer experience)
One week later, we received a letter from Toyota’s Headquarters stating the howling noise coming from the rear differential, was a normal characteristic and there was nothing further they could do.

Toyota has a problem. They are aware of the problem, and they will do nothing to fix the problem until they get enough complaints or until a customer’s safety is compromised.

Currently, we have 22k on this vehicle and this noise is constant and a nuisance. Furthermore, once our lease is up, we will no longer do business with Toyota because of failure to provide customer service.

We would have be fine staying with Toyota if they would have compromised with us to fix the problem and/ or swap out with a like value Tundra, instead.

If this is the rear differential, do other models make the same noise?
Also, pardon my ignorance, but what specifically does a "howl" indicate, and what problem exists? Is this a presumed mechanical failure?
*Also, I honestly can't hear the noise in the video, and I don't hear anything in my truck, but I've also lost some high frequency hearing so maybe I'm unaware.

 

[BlakeA]

I bought a new 4Runner about two months ago. At approximately 300 miles I noticed a whining noise under very light throttle at 66mph up to about 70mph. The noise is loudest when I'm just barely touching the pedal. If I give the 4Runner more gas or completely let off the throttle it goes away. My wife describes the noise as more of a howl and her ears are way better than mine.

I took the vehicle into the dealership and took a tech for a ride. He agreed the noise was there and kept the 4Runner to do some more investigating. The next day I was called to come pick it up as the noise was deemed normal. I was told the noise is just a normal part of the AWD system on the 4Runner Limited.

I have a hard time accepting this is a normal noise. I have owned a 2013 Land Cruiser, 2008 Lexus GX470 and a 2004 4Runner that all had full-time 4wd and I never noticed this noise in any of them. I now have almost 5k miles on the Limited and I'm getting sick of hearing the noise ever day.

Do any of you with a 5th Gen 4wd Limited have a noise like this? If so, did it go away after some mileage? I feel like the noise is rear differential related, which will never go away in my experience.

Any information you can provide is appreciated. I'm trying to get as much information as possible before I start escalating the matter with Toyota.

I bought a 2019 4Runner 2WD SR5 in June. It exhibits this whining noise exactly as described. I have not taken it to the dealer yet but will report what they say whenI do.
Has anyone gotten any resolution to this issue?