Alpine & XM???

[AKA.HULK]

Hi all. I have a situation with my XM receiver (TUA-T020XM) and my CD Changer (CHA-S634). This setup is AI NET compatible. The problem is when I leave the radio (CDA-7897) on FM1, FM2 or Disc and then switch to the CD Changer, there is no sound but the cd is playing which indicates that the Changer has power. Now if I scroll through a pick XM and then the Changer, I get sound. I think it has something to do with the power. I had a shop install this yesterday and watched the guy who did it and saw him use a device to check for power with the ignition on and off. He ended up spliting into a wire for power. Is it possible that the wire he split is not continuous power? Should he have run the power cable directly to the battery? Or maybe I have to reset my radio to the factory settings. For the mean time, it does work. Any info is appreciated. Thanks

 

[daninaustin]

Take it back to the place that did the install and have them figure it out. I mean you just got it installed and it doesn't work quite right so tell them your not happy and they should fix it with no questions.

 

[AKA.HULK]

I did just that this afternoon. They check all that was posible even trying another brand new XM receiver. They ended up calling Alpine Tech support and was told that there was a bad batch of receivers reported. The problem is the switching unit within the receiver not activating properly. The shop owner is going through his channels in getting me a new working unit or sending the remaining one he has to Alpine to get repaired. Hopefully I will have a new unit by the end of the week.