Dude, I feel your pain, and it doesn't help that whenever we start on this subject someone with the nav system constantly chimes in on how it works fine for them. I bought mine last week, I have been reading all sorts of posts, I have an iphone which is blocked from BT transfers. What I ended up doing was to use an old phone that I have, I transferred 20 contacts to it from my pc and then paired that phone with the toyota stereo. I had to transfer them one by one. It is a PITA and I am not sure how the Toyota stereo handles multiple phone numbers for a contact, but it works. If you are using an android phone with a sim card, you could transfer the entries you want to the sim card, then put that sim card in another phone, and then use that phone to edit and transfer to the Toyota stereo, good luck.