***Cracked Dashboard Action Request***

[Gary Confusius]

Windshield cracked

Thanks for the info. My toyota 4R 2018 ltd bought 8 moths aho has developed a crack in the windshield. I think the glass is too big or of poor quality. My vehicle is under warranty. My insurance said i would have to shell our 500 before they shell out 323. The quote given by dealer is 823/-
That hurts.

 

[Gary Confusius]

Windshield cracked

Thanks for the info Momo 75. My toyota 4R 2018 ltd bought 8 moths aho has developed a crack in the windshield. I think the glass is too big or of poor quality. My vehicle is under warranty. My insurance said i would have to shell our 500 before they shell out 323. The quote given by dealer is 823/-
That hurts.

 

[AuSeeker]

Thanks for the info. My toyota 4R 2018 ltd bought 8 moths aho has developed a crack in the windshield. I think the glass is too big or of poor quality. My vehicle is under warranty. My insurance said i would have to shell our 500 before they shell out 323. The quote given by dealer is 823/-
That hurts.

This topic is about cracked dashboards not windshields, there are several topics about window glass on this forum, and not to mention that this is the 4th Gen section and you have a 5th Gen, so you're even posting in the wrong forum!

That being said get a aftermarket windshield, you can probaly get one for around $200 to $250 or even less, no reason to pay that great amount for an OEM windshield!!

 

[sr5hi]

Odd. My dealer gave me a price of about 2800.00 said it took about 11 hours.

When I had my dash pad replaced, I dropped it off at the dealer at 7:30am and they called me at 12:00 noon to say the job was done.

 

[thewaydown]

As several of you have posted, there is an issue with some of the dashboards in the 4th gen. Since i work from home my truck is parked in the garage 90% of the time and is very well taken care of. I never use any Armorall or any other chemicals on the dash. About 3 or 4 years ago it developed a 6" crack on the dash above the glove box. I paid an interior guy around $150 to fix it, thinking it was a random thing. Over the last 6 months i have cracks going all over my dash. Since mine is an '03, it is way out of warranty, but this is still unacceptable. Obviously this is a default in the dash material.

I just called the Customer Relations number and opened a Claim. After going through the whole deal, the guy said there wasn't any information from Toyota on this issue, so they couldn't do anything. He did say that if there was more claims towards this issue Toyota would be taking note and would probably do something. At this point all we can do is try with a joint effort.

If you have any issues with your dashboard cracking, without any previous damage, and would like to try to get it fixed call this number.

Toyota Motor Sales USA, Inc.
Customer Assistance Center
Department H200
19001 S. Western Ave.
Torrance, CA 90509
310-468-4000
Toll free: 1-800-331-4331
TDD toll free: 1-800-443-4999
Fax: Fax: 310-468-7800

You will need your VIN number for the call.

My case number is: 1208280716

Please keep this thread up to date with any progress.

Thanks.

Mine is also cracked, however I am not the first owner.

 

[dirty monkey]

Mine cracked after the recall was over . Also, not the first owner.

 

[Rayh78]

Defroster vent

I will most likely replace my dash this year.
Does anyone know if the front windshield defroster vent comes with the dashboard.
Or is it a separate piece? Hard to put in?

Noticed mine looks like some paint is coming off. Can see some white in certain areas.

Dont want all the expense and trouble for a new dash and then have this one piece look bad.

Not sure if they sell paint to match and if that is an option.

Thanks

 

[ejoe123451]

The whole thing is awful. I have 50000 on my 4Runner and when I got it it was stored in some older man's garage for years. And when I start using it after I bought it there's also a 6 inch crack above the dash. Not only this but crazy rust has developed.

 

[momo.75]

Where do you live? The rust doesn’t just develop on its own. Mine is 16 years old and is pretty much rust free

Edit....from the looks of one of your other posts where your truck is surrounded by snow, i assume you live in an area where the roads are treated. I suspect this would be the cause of your "crazy rust"....

 

[AuSeeker]

The whole thing is awful. I have 50000 on my 4Runner and when I got it it was stored in some older man's garage for years. And when I start using it after I bought it there's also a 6 inch crack above the dash. Not only this but crazy rust has developed.

As asked where do you live and how long have you owned it?

Is this surface rust or is it scaly and flaky?

 

[ejoe123451]

Where do you live? The rust doesn’t just develop on its own. Mine is 16 years old and is pretty much rust free

Edit....from the looks of one of your other posts where your truck is surrounded by snow, i assume you live in an area where the roads are treated. I suspect this would be the cause of your "crazy rust"....

Oh really? I own a 4th gen 2004. I've had it for a year and through one winter in New England. The guy I got it from also lived in New England in the city. But he didn't use it much because there is only 50000 miles on it. It would make sense though because they're always salting the roads here. Here's the Imgur link. The second picture is from the engine bay and there's a whole on the bottom. And the Skid plate was removed because it rotted off.

Imgur: The magic of the Internet

 

[ejoe123451]

Where do you live? The rust doesn’t just develop on its own. Mine is 16 years old and is pretty much rust free

Edit....from the looks of one of your other posts where your truck is surrounded by snow, i assume you live in an area where the roads are treated. I suspect this would be the cause of your "crazy rust"....

I own a 4th gen 2004. I've had it for a year and through one winter in New England. The guy I got it from also lived in New England in the city. But he didn't use it much because there is only 50000 miles on it. It would make sense though because they're always salting the roads here. Here's the Imgur link. The second picture is from the engine bay and there's a whole on the bottom. And the Skid plate was removed because it rotted off.

Imgur: The magic of the Internet

 

[ejoe123451]

As asked where do you live and how long have you owned it?

Is this surface rust or is it scaly and flaky?

I live in New England and I've owned it for a year. The guy I got it from also lived in New England. Here are some images. The skid plate was cut off because it was rotting and hitting my tire. And the second image is from the top of the engine bay and there's a whole at the bottom.
Imgur: The magic of the Internet

 

[AuSeeker]

I live in New England and I've owned it for a year. The guy I got it from also lived in New England. Here are some images. The skid plate was cut off because it was rotting and hitting my tire. And the second image is from the top of the engine bay and there's a whole at the bottom.
Imgur: The magic of the Internet

I'm only seeing the first image, the one of the drive shaft area...but I find it hard to imagine that the rust I see all happened in one year, but without seeing much more of the frame it doesn't seem to be too bad from the one photo, but that area is not where the worst of most rust starts and get really bad, the radiator support cross member is one of the first areas that gets the most rust and in some of the worst cases needs to be replaced.

That being said I would start now doing something about it to protect it from here on out, I would have it sandblasted or do it myself and then paint all of the frame I could followed by a rust treatment, also make sure that the inside of the frame is flushed in some manner to remove any debris let it dry out and then get as much rust protection in there as possible and then doing a annual re-treatment before every winter, this way you should keep it from rusting much more.

 

[ejoe123451]

Okay I was definitely planning on doing something similar. And no it definitely isn’t from one year. I was thinking of cleaning underneath it. Wire brushing the whole thing and then putting rust converter and then putting rustoleum paint on it. Not sure what parts I can and can’t do it to though.

 

[sumday]

i consider rust like cancer, your facked not matter what you do. you might be able to get a little more life but in my opinion a waste of time. hopefully the frame recall goes through

 

[TNFISHRMAN]

i consider rust like cancer, your facked not matter what you do. you might be able to get a little more life but in my opinion a waste of time. hopefully the frame recall goes through

I truly wish a frame recall would happen. All one has to do is drive around behind the shop at your local stealership and see all of the rusted out and the new frames sitting there.

 

[OffroadSam]

Mine is also cracked, however I am not the first owner.

I had mine replaced under warranty. But I think last year Toyota pulled the plug on the manufacture recall warranty replacement. It's a shame.....cause I was the 3rd owner. Wish they still replaced these dashes.

 

[Veloracermike]

Anyone tried one of these?

https://www.ebay.com/p/for-Toyota-4...m=183024813636&_trksid=p2349526.c100854.m4779

 

[AuSeeker]

Anyone tried one of these?

https://www.ebay.com/p/for-Toyota-4...m=183024813636&_trksid=p2349526.c100854.m4779

I was lucky and got my dash replaced by Toyota...but yes there are several on the forum who have gotten the Coverlay dash and are happy with it, a much cheaper option than having to pay Toyota's price for an OEM price and the Coverlay doesn't look bad at all!

You can get one for much less at Rockauto than you can from that Ebay seller!!

2004 TOYOTA 4RUNNER 4.7L V8 Dash Board Cover | RockAuto