Kmvreter
New member
Just got my card statement and was checking the charges.
There were 3 identical charges back to back on the same day for U$14.99 for "Amazon Digital Svcs (with a phone number)". These charges stood out from the rest because they are in US funds on a Canadian card and they were all together. I haven't bought anything recently from Amazon.
Called the bank and they had no other details.
Called the 1-866 number for Amazon. After a lengthy period back and forth they came back and confirmed the 3 transactions are fraudulent but are unable to just reverse the charges and credit my card because the original Amazon order number isn't mine. They could not explain how the charges happened in order to avoid this in the future. Amazon was very good and even sent an email confirming everything so that I can take that to my bank.
Called the bank again to put a hold on and cancel the card. New card is on the way but I still have the minor hassle of some cleanup paperwork.
I already do it but lesson learned from this, if you don't already, is to take a close look at your monthly statement. If this had been a single transaction, and without a foreign currency conversion, it might have slipped through.
Be careful out there.
There were 3 identical charges back to back on the same day for U$14.99 for "Amazon Digital Svcs (with a phone number)". These charges stood out from the rest because they are in US funds on a Canadian card and they were all together. I haven't bought anything recently from Amazon.
Called the bank and they had no other details.
Called the 1-866 number for Amazon. After a lengthy period back and forth they came back and confirmed the 3 transactions are fraudulent but are unable to just reverse the charges and credit my card because the original Amazon order number isn't mine. They could not explain how the charges happened in order to avoid this in the future. Amazon was very good and even sent an email confirming everything so that I can take that to my bank.
Called the bank again to put a hold on and cancel the card. New card is on the way but I still have the minor hassle of some cleanup paperwork.
I already do it but lesson learned from this, if you don't already, is to take a close look at your monthly statement. If this had been a single transaction, and without a foreign currency conversion, it might have slipped through.
Be careful out there.