Current Camelback Toyota Part Lead Times

[Brian.]

Asked to cancel and they would not so I paid way more in shipping unnecessarily. Their customer service and communication is substandard.

This is my "Rubber meets the Road" point... you can praise anyone when they do things right and the transaction goes smoothly. That's not a difficult thing to do. But what happens when things go Wrong, which they will on occasion (we're all humans, we fvk up occasionally). Overseas company? Yeah, I'm not going to spend more than $100... that's my limit of risk, what I'm willing to lose without compensation. Even my CC company has said that it's very difficult to get refunds from overseas and they won't compensate me if they can't receive compensation.

 

[pluton]

Recently Amayama really got on my shit list..... Their customer service and communication is substandard.

Early in 2021 I ordered 2 of a part(don't remember what part) from Amayama. They sent one unit with a packing list that said they sent 2.
Customer service via in-house Amayama email was quick to respond, but very slow to execute. Eventually got the missing part. They definitely make mistakes. This shipment was from the UAE, not Japan.

 

[Pyral]

My local dealer sells the manifold for $390, their online price is $354, camelback sells it for $255. I order from my local dealership when I can because I do use them as a resource. But 100$, yeah I'm going to save my money.

Got word that the parts shipped today. Hope everything gets here in one piece.

 

[pluton]

My local dealer sells the manifold for $390, their online price is $354, camelback sells it for $255. I order from my local dealership when I can because I do use them as a resource. But 100$, yeah I'm going to save my money.

Got word that the parts shipped today. Hope everything gets here in one piece.

Yeah, that "online price" doesn't qualify as [what most of us think should be] an online price.

 

[chapolito]

You might consider Salinas Toyota since you are in the bay area, they usually have the same online prices as McGeorge/Camelback, sometimes better. They've told me not to come in since the prices are higher. Usually ships fast and gets here quickly. Once they even dropped off the parts themselves.

Few weeks ago I received an order from them missing multiple parts. I called them up and they got the missing parts in the mail and on the way without hassle.

 

[Pyral]

Got my parts today, a little over a week after I ordered them. I am totally okay with that timeline considering the number of parts I ordered (and how many had to be special ordered), and the state of the supply chain right now.

Everything was the correct quantity and PN that I wanted. Packaging was acceptable.