Dealer killed my dream

WaterMan

New member
So...back in January I sold my 2005 4Runner and got a great price for it. Since I was going on a six month deployment, this would be a great time to order the 4Runner I have really wanted: A Silver Trail Edition. I was thinking how awesome it would be to come home to my family and my new ride.
Once a month I talked to my sales guy...who, by the way has sold our family 4 other Toyotas. At one time I was worried that with the tsunami, my dream would get tanked. But he reassured me that despite those problems, I would get the one I wanted.
So, finally, after 5 months, I get an email that my ride had arrived. My wife drove down to get pictures to send to me (because at the moment I am still thousands of miles away).

She writes back to me, "Did you ask for a black one?"

NO. In fact, the only thing that arrived that I did order was a Trail Edition. Now, to be fair, I know they add a lot of stuff at the dealer...the running boards and similar stuff. But no rear seat DVD, they said they add that later.
And those crappy Dunlop tires. (I had already told them that if it came with crappy highway tires I would want to trade them in for credit toward some real tires. Who the hell puts those on a vehicle model specifically advertised for off-road like the Trail Edition. Even Jeep isn't that jacked up.)

The bottom line is I am really pissed. 6 months to order this and they effed up getting the right color. So , I feel like I am over a barrel. I need a vehicle when I get back...and was planning on keeping this one for a very long time.
My wife has called a regional manager to find out what can be done, but I feel screwed.

I know this is a rant...but after 5 months of jacking with homicidal pirates, I am not in a real good mood. :vader:
 
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Don't settle for less than what you want. I've made that mistake in the past. If your spending that kind of money and plan on keeping it then make sure you get exactly what you want or you'll never be completely satisfied with it...

Buy an old POS civic to get you around till you can find what you want...
 
Don't settle for less than what you want. I've made that mistake in the past. If your spending that kind of money and plan on keeping it then make sure you get exactly what you want or you'll never be completely satisfied with it...

Buy an old POS civic to get you around till you can find what you want...

Better yet, stay int he family adn find a POS Corolla!! Sorry dude, and BTW, thanks for your service. Sorry you got hosed. Reach out to the big dogs in Cali and see if they can help you out.

Wondries Toyota is huge and the I think the US offices are out there too. Take your beef as far up the food chain as you can state side and see what happens. May be some extra leg work, but might be worth it.
 
Sir,

I don't know what I could do to help, but PM me if I can. You freakin' deserve your ride for what you do. Somebody at Toyota has to figure this out--NOW. God bless, thanks, and stay safe.
 
As others have said, hold out for what you really want. You'll be far happier in the long run.

Keep your head down and feet dry. You'll be stateside before you know it.
 
I just PCS'd from Japan to US. I bought a silver 4Runner trail with KDSS. Perfect! Do you know what I did? Here's what you're gonna have to do as they are RARE. Cars.com and carfinder.com will list 4Runners based on zip code, pick one near northwest as I recall they had more than other parts of USA. Andrew at Toyota of Tacoma took care of me. Because I'm PCSing and on orders no tax either. They looked out for me! Find the one you want and contact the dealer. No kidding fly there and make a road trip out of it. I terminated my flight in Seattle and am going to FL and then NY. If you are a USAA member find the zip code of that dealer and put it in to get certified pricing. You'll be very close to invoice ($450 over here) which is phenomenal considering supply and demand with them.

The only thing harder to find than a silver TE is a unicorn. Mine came off the ship and drove it off the lot with 5 miles in it. Hope this helps and good luck, it turned out awesome for me, Mt. Rushmore tomorrow baby!!:banana:
 
No Nav/JBL or KDSS but if you did not want those options it is sitting there for you!

This would sound like an opportunity to me. Room in the budget to mount Bilsteins all around for a great ride; choose the nav/sound head you want.

WaterMan, please let us know how this works out.

Brad
 
I would wait until you can get what you want. I bought a 2010 salsa red pearl after 12,000 miles I could not take it anymore. I wanted a blizzard pearl one In the first place. They could not find any blizzard pearls so that's why I bought the salsa red. I was in your boat I needed a car ASAP. That's why I did it. Was not happy at all! Wife was mad see told me just to wait we would make do until they could find one. It all worked out I found a used BP so I turned In the red for the one I wanted in the first place. It had 6K less miles and only had to pay 300.00 bucks.
Hang in there it will all workout.
 
Boch Toyota in Mass has one, I bought mine there, same thing, silver TE. I got about 5.1k off Msrp. Not sure if this helps..

Toyota Boston Dealerships for the some of the Best New Toyota Deals

Good Morning WaterMan!

Please feel free to give us at call at 1-781-769-8100 and we will be more than happy to try and help you find what you are looking for. If you would like to PM us, we can give you a direct number to someone who will be familiar with this post and what you are looking for.

Ramzey28, thanks for posting the link and suggestion. Much appreciated!

Enjoy your day!
 
If you're not "dead-set" on silver, make them a reduced offer to buy the black one, if not tell them you'll walk. You may be able to save a few dollars if your not to particular.
 
Good Morning WaterMan!

Please feel free to give us at call at 1-781-769-8100 and we will be more than happy to try and help you find what you are looking for. If you would like to PM us, we can give you a direct number to someone who will be familiar with this post and what you are looking for.

Ramzey28, thanks for posting the link and suggestion. Much appreciated!

Enjoy your day!

NOW WE'RE TALKING!!

First...thanks for the service Waterman!!

Second....Thanks for stepping up to the plate BochToyota....do this soldier right please!! YOU ROCK!
 
Good Morning WaterMan!

Please feel free to give us at call at 1-781-769-8100 and we will be more than happy to try and help you find what you are looking for. If you would like to PM us, we can give you a direct number to someone who will be familiar with this post and what you are looking for.

Ramzey28, thanks for posting the link and suggestion. Much appreciated!

Enjoy your day!

I hear a big tire discount for the referral!:bluejump: get rid of these crappy bridgestones:50cal:

Good luck waterman.....thx for your service
 
Thanks for your help

This whole episode has turned into drama. I thought everything was sewn up prior to deployment. Figures...no plan survives contact with the enemy.

So...I am looking for a Trail Edition, Silver or gray.
Navigation and KDSS
Don't care if it has the sliding cargo tray or not, just no 3rd row seat
Running boards.


Once found will have to discuss tires...not living with highway only tires. Especially those Dunlops.

Thanks for your help.
 
Thanks for everyone's replies

I want to thank everyone for their replies. It is looking grim for getting a Trail Edition in the near future. I am holding out for it, but now having to consider other options. Now thinking about a Limited or even going alien and thinking about a Honda Pilot Touring.
We'll see what the near future brings. Two dealers have written back saying there is nothing in 15 states.
That's hopeful.
 
I want to thank everyone for their replies. It is looking grim for getting a Trail Edition in the near future. I am holding out for it, but now having to consider other options. Now thinking about a Limited or even going alien and thinking about a Honda Pilot Touring.
We'll see what the near future brings. Two dealers have written back saying there is nothing in 15 states.
That's hopeful.
Definitely call Antwerpen. I just called, they still have the silver trail with kdss and Nav.
 
LORD, I LOVE THIS FORUM!!! What a great bunch of members and Waterman, you are awesome for your service. Hope all this helps. Please keep us posted as we would all like to se the happy ending!!

Call the guys at Antwerpen and put down a deposit on your credit card to hold it if necessary. You should be able to handle it all over the phone, you could ask them to ship it to you and throw in the shipping.
 
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Definitely call Antwerpen. I just called, they still have the silver trail with kdss and Nav.

X3

Waterman- If they can't work a deal for you I know two Toyota Dealerships here in California that LOVE to work with Military and would probable do a dealer to dealer transfer(ship it for minimal cost). I got my 98 4Runner from Longo Toyota in El Monte and they battle it out to be the largest and 2nd largest dealer in the nation. They sold me mine for $100 over what they gave on trade in when I came home from Afghanistan. KBB listed retail @12500 and I got it for 7164 after tax and fees. The other dealership is in San Diego and is used to dealing with squids, I mean military personnel. PM me if you want contact info.
 

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