I've owned an Extreme LED X6 (38" w/ amber on the sides) for about 2 years. It has been mounted on my Victory 4x4 rood rack w/ light bar cutout for a little over one year. After about 3 months on the truck I noticed water inside the light bar, behind the lenses. This was not just condensation, but actual standing water accumulated at the bottom of the lights. I reached out to ELED customer support and told them that the light bar works fine, but I was concerned about how much water was inside the housing. They asked me to send pictures (I posted one below) and upon receiving the images, they sent me a return shipping label so that I could get the light bar repaired or replaced under their lifetime warranty.
Long story short, they currently have my lightbar (with the water in it) and customer service emails me to say that it's perfectly normal to have water inside the lightbar and since they can't re-create my issue, they will send it back to me as-is and charge me shipping both ways. what?!?
My ONLY issue was the water inside the light bar and they instructed me to send it to them for "inspection." If having water inside your light bar is normal, why would they have me send it in and then charging me for round trip shipping?
Does anyone else have experience with a similar issue? Is it "normal" for your light bar to be waterlogged? I've never seen a lightbar that looks like mine does anywhere online.