I’ve had the recall notice sitting for 6 months on my counter for my 2014 trail. Called Roseville Toyota last month and made an appointment 1 week out for a 7:30 drop off got it back that day at 12pm. I even accidentally left 3/4 tank in it and got it back with 3/4 tank. Roseville Toyota has room and seems to move quick if you’re in Northern Ca.
Fuel Pump Recall
- Thread starter VB.TRD.Pro
- Start date
a47chuck
New member
Did they drop your tank or cut a hole in your floor?
Charlievee
Senior Member
How are you guys getting loan vehicles? Was told by the service department that the recall doesn't fall under the loaner program?
Blue 4ever Runner
New member
I got notified that the dealer had the parts for the recall. It goes in next Wed. I'll get a loaner car but they said it will only take 3 to 4 hours. I'm just hoping they don't screw anything up, I don't have much faith in dealerships.
Cheers!
Member
This was for the Takata air bag recall a long time ago and still on going.
https://www.blumenthal.senate.gov/imo/media/doc/Blumenthal Markey Loaner Car Report.pdf
As for the fuel pump the notice provided by Toyota to NHTSA says Dealers can submit for $$$$ to Toyota corporate for loaner costs associated with recall repair.
https://static.nhtsa.gov/odi/rcl/2020/RCMN-20V012-3930.pdf
Here in SF Bay Area, it seems the dealers are using Tacoma's as loaners. All SR or SR5 trim levels (automatic of course because USA). My asumption is because Tacomas fly off the lot and hold value regardless of mileage. So the dealer can sell a loaner vehicle for basically full MSRP. So make bank on the $$$ coming back from Toyota Corporate for loaner, then make $$$ again when they sell a "DEMO" at full MSRP to a customer. I think also there is a surchage/upcharge on alll SUVs and Trucks for Toyota right now.
https://www.blumenthal.senate.gov/imo/media/doc/Blumenthal Markey Loaner Car Report.pdf
As for the fuel pump the notice provided by Toyota to NHTSA says Dealers can submit for $$$$ to Toyota corporate for loaner costs associated with recall repair.
https://static.nhtsa.gov/odi/rcl/2020/RCMN-20V012-3930.pdf
Here in SF Bay Area, it seems the dealers are using Tacoma's as loaners. All SR or SR5 trim levels (automatic of course because USA). My asumption is because Tacomas fly off the lot and hold value regardless of mileage. So the dealer can sell a loaner vehicle for basically full MSRP. So make bank on the $$$ coming back from Toyota Corporate for loaner, then make $$$ again when they sell a "DEMO" at full MSRP to a customer. I think also there is a surchage/upcharge on alll SUVs and Trucks for Toyota right now.
Charlievee
Senior Member
If your on the list call the dealer, they just got to the 4runners in their phased recall the beginning of April. Took them 2hours.
Loaner vehicles are entirely dependent on the dealer, not on Toyota. It's a dealer expense to provide them, which is offset by theoretically higher customer satisfaction. Toyota has no obligation to provide loaners.
Yep. I monitored remedy status on the Toyota Onwer's website. It came up available for my 2019 last week. I called my dealer same day. It goes in for a new pump tomorrow morning.
I'm right there with ya. I don't really want them to do it, in all honesty, especially with my aftermarket gas tank skid that they have to take off. I'm gonna check before leaving that they actually reinstalled it properly. I mean, it's no different from the stock skid mounting, but still...
rageandlove
Member
I'm taking my aftermarket skid off before going in. If they can't do an oil change without stripping bolts on a 4-bolt skid plate, there is no way I'm trusting them with the gas skid which is more complicated ...
hwell:
Just adding this for another data point. I dropped mine off this morning. No loaner. Service manager read that document back to me, pointing out the "interim" provision, saying they can only bill Toyota for loaner cost reimbursement when there is a failure before a remedy is available for a particular vehicle.
Update: 4 hours in and out, no drama.
Last edited:
I asked my service advisor to confirm their method of accessing the pump. She laughed, face palmed, and said it's the first she's heard of cutting a hole in the floor. They dropped the tank.
Charlievee
Senior Member
Not sure why the fascination with cutting the floor. I know the 4th gen has the access panel, but not the 5th gens. I have yet to read/hear about the dealer "cutting" a hole for the recall. It takes less then 30 minutes to drop the tank, it would be more difficult to remove the interior and cut the floor, most individuals, myself included will drop the tank anyway to prevent Murphy when adding access for the fuel pump. Guess its like removing the are bag, lots of misinformation causing fear for little to no reason.
Exactly. I guess it would be cool to have an access port like my 2003, but it would be a project to do it right, and I would definitely drop the tank before cutting the hole.
Blue 4ever Runner
New member
Brought it in a 9 this morning and was told it would take about 3 hours. I got a white 2021 4Runner SR5 as a loaner. The biggest difference between the '19 and the '21 I found is the larger info screen which is nice. I called them at 2PM and they said it was just finished so it was 5 hours. Did they forget to call/text me? Who knows but I'm glad I had the loaner. Two things: I disconnected my Sprint Booster before bringing it in and man what a difference driving from home to the dealer. I'm so happy I have that thing, it makes driving the Runner so much more enjoyable! Secondly the 2021 had less power than my 2019. A difference I could notice right away going from one vehicle to the other. People say a less restrictive muffler and air intake makes no difference but I beg to differ. At least that's done, it was pouring rain so I haven't looked to see if they left out any bolts for the skid plate or anything but I'll look tomorrow.
Last edited:
