iPhone 5 Suddenly Zero Bars, But Has LTE

[Robb235]

I have a Verizon iPhone 5 that I should probably get rid of, but have kept it since it worked.

Yesterday it started showing zero bars of service, but yet said that I have LTE/4G. I can't call out or receive phone calls, but I can use mobile data and text no problem. My work phone is an iPhone 7, and it has three bars of service.

What gives?


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[turbo8]

Have you reset the phone?

 

[Muzzle of Bees]

Settings, general, reset, reset network settings. This feature removes all network settings and reconnects them. If you use your phone as a hot spot the network will be deleted, but that's it. The phone will retain all downloads and settings.

 

[Robb235]

I tried the network reset, but no luck.

I ended up calling Verizon tech support, and surprisingly they had the answer. Under cellular settings, under the roaming settings, CDMA International was checked. As soon as I unchecked it, I had five bars. I have no idea how it got checked in the first place.


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[Muzzle of Bees]

I tried the network reset, but no luck.

I ended up calling Verizon tech support, and surprisingly they had the answer. Under cellular settings, under the roaming settings, CDMA International was checked. As soon as I unchecked it, I had five bars. I have no idea how it got checked in the first place.


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My GF is having trouble with calls dropping lately. I will have see if that is the issue. We did the network reset on hers too. Not sure if that worked, she probably has not used hers enough to tell.

I think CDMA is on by default.