shinerburke
New member
Bought my 05 4Runner Sport from them in May of 2005. Was having a hard time finding one in the color I wanted, Galatic Grey, and equipment I wanted. The salesman, Buck(see his website here http://thetoyotaguy.com/ ) was great and finally tracked one down fresh off the boat for me.
Sale experience laid was back and easy going. Buck was really great about giving me all the info I needed before I even thought to ask it and never made a hard sell push. I really hate in your face salepeople and not a one at Jim Norton is that way. Since my purchase I have sent several friends to them and they all comment on how the sales team isn't in your face from the second you pull on the lot.
Since buying my 4Runner I have been taking it there for the regular service and they have been great. Always fast, always friendly and most importantly they always do the job right.
Today was the first day I had to take my baby in for something actually being wrong, the sunroof was making a terrible grinding noise when opening and closing, and the service advisor was right on top of it. Said they had seen a few like that and most likely it would need to be replaced. Since I work about 15 miles from the dealership they not only offered to give me a ride back to work....they gave me a rental at no charge. 2006 4Runner Limited with all the bells and whistles.
Just wanted to post here and say how great I think they are. Never dealt with a dealership that is as exceptional in all areas of customer service as they are.
Sale experience laid was back and easy going. Buck was really great about giving me all the info I needed before I even thought to ask it and never made a hard sell push. I really hate in your face salepeople and not a one at Jim Norton is that way. Since my purchase I have sent several friends to them and they all comment on how the sales team isn't in your face from the second you pull on the lot.
Since buying my 4Runner I have been taking it there for the regular service and they have been great. Always fast, always friendly and most importantly they always do the job right.
Today was the first day I had to take my baby in for something actually being wrong, the sunroof was making a terrible grinding noise when opening and closing, and the service advisor was right on top of it. Said they had seen a few like that and most likely it would need to be replaced. Since I work about 15 miles from the dealership they not only offered to give me a ride back to work....they gave me a rental at no charge. 2006 4Runner Limited with all the bells and whistles.
Just wanted to post here and say how great I think they are. Never dealt with a dealership that is as exceptional in all areas of customer service as they are.
