Mechanic dropped the ball, big time

zopperman

Moderator
So I brought my truck in for an alignment after doing my daystar lift and I get a call saying I need two new CV's since they couldn't re-boot them, whatever, fine.

I asked them to fix my torn steering rack boot, no biggie, they have to change the CV that should be easy.

Rewind two weeks ago, they fixed my frozen calipers, pads, rotors, front struts diff oil and some other stuff, 1800 dollar bill that left me with ABS/VSC lights on.

Back to this time, lights still on. I need a new ABS sensor and that couldn't possibly be as a result of their working on the brakes, even though the timing coincided with when they did the brake job. 225 for the stupid sensor.

Today, I notice a ton of grease in my wheel well. CV- hub boot blown. They didn't reconnect the sway bar link on the driver side which then fell down and ripped up the boot. and tore the tiny boot on the sway bar link.

Also, my alignment is crap.

I'm bringing it in tomorrow, just thought I would share this ridiculous story with you guys. I'm assuming they will replace the axle for free. This axle was "beefier" and has a 2 year warranty so it was 135 instead of 80.

Does this sound like a load of BS or what? They should have assumed responsibility for f'ing up the sensor. and who the hell forgets to reattach the sway bar link!! I should have just listened to the guys i did the lift with and removed the damn sway bar.

:ybrick:
 
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Its an STS

Used to be locally owned mechanic that my dad went to for 20 years and now they suck.

The CV's were just old - 100k and leaking at the boots all over. I should have done it myself... I couldn't have done a worse job than them
 
As a minimum if you are going to pay someone to do this work get down on your hands and knees with a flashlight and do a visual inspection of everything they worked on. You would have seen the sway bar link problem. If the abs light was on when you left the shop you should have turned right around and brought it back to them.
 
I think you forgot to mention that they never even fixed the tie rod boot which is what you brought it in for in the first place
 
As a minimum if you are going to pay someone to do this work get down on your hands and knees with a flashlight and do a visual inspection of everything they worked on. You would have seen the sway bar link problem. If the abs light was on when you left the shop you should have turned right around and brought it back to them.

Tried to, but had to go back to school in philly. They said no big deal, just bring it back in. Must have missed the sway bar link bolt. COuld have been there and not been torqued right. I dunno, everything looked good but I wasn't checking every single bolt and nut.

Mike's right, I forgot to mention that nearly 3000 dollars later they didn't even fix the damn steering boot.
 
THEY STILL DIDNT FIX THE STEERING BOOT.

New links and CV for free, but no freaking steering boot and the maint light is still on.

:ybrick:
 
THEY STILL DIDNT FIX THE STEERING BOOT.

New links and CV for free, but no freaking steering boot and the maint light is still on.

:ybrick:


Stop going to that shop. Can't you take it to another shop and have them do the work but the shop that eff'd up pay for it? I seem to recall another member having issues with an incompetent shop and if I remember correctly they took it to someone else to do the job properly and had the shop that screwed up pay for it. I don't remember how that worked but maybe someone else on here has experience dealing with this.

what a ridiculous business that shop is running. Good way to lose a lot of customers.
 
Stop going to that shop. Can't you take it to another shop and have them do the work but the shop that eff'd up pay for it? I seem to recall another member having issues with an incompetent shop and if I remember correctly they took it to someone else to do the job properly and had the shop that screwed up pay for it. I don't remember how that worked but maybe someone else on here has experience dealing with this.

what a ridiculous business that shop is running. Good way to lose a lot of customers.

Oh yeah, this is it. I feel like they just didn't listen when I tell them what's wrong.
 

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