cbielat
Senior Member
So I ordered new brakes for my 4Runner last Monday. I purchased from Buybrakes.com and was told that all of the components are available. The following day I had received one set of pads. I was surprised those came so quickly. I was told about 5-7 business days. So now I'm waiting on the rest of the components. I went with EBC Greenstuff pads, front and rear, EBC USR Rotors all around and Goodridge stainless lines all around. Saturday came around and I still hadn't seen any shipping confirmation on the rest of my order. I called and asked what was going on and the person just tells me they are shipping from other warehouses. I just wanted to know where my order sat. So today, Monday, I call again and speak with customer service. The woman informs me that the rest of my order is shipping from EBC but they have recently moved to a new warehouse. She told me that she will call EBC and then call me back. I hear back and find out that my parts are available but EBC cannot locate the parts. Just my luck. All I can do is wait. Although I was able to use a coupon code for $50 off of my original order, the customer service rep gave me an additional $50 off because of the situation. Not bad. I just need my parts! Not sure if I'll go this route again.