Well this is irritating. My brand new TRD pro is having an issue where the driver side door will not shut unless you give it a little extra pressure. I'm not talking about severely misaligned door, I'm talking about one where you can tell that it is just a little off and all the other doors shut properly but this one will hang open in less you give the correct amount of push.
When I took it to my dealer they acted like I was crazy. They said sometimes you have to roll the windows down for them to shut properly. I pointed out that I had traded in a 2014 trail that had special doors that shut every time. Hilariously, as I was leaving the guy tried to shut the door for me and it did not shut properly. As I was driving down the road they called me and offered to have a Toyota tech look at it and give me a rental car.
To be fair the issue is subtle. If you shut your truck doors like it is a 87 Ford tempo with crash damage you would never notice. But it was hilarious to watch the manager pretend like it wasn't a problem only to have other, unalert emplyees able to reproduce the problem immediately. I guess he needs to let them in on the "it's never our problem" policy.
Hopefully they will square it up. I love the truck otherwise. I am annoyed with them, but I am sure they get folks in there complaining about minor stuff and the issue isn't consistent, so it was easy to ignore.
When I took it to my dealer they acted like I was crazy. They said sometimes you have to roll the windows down for them to shut properly. I pointed out that I had traded in a 2014 trail that had special doors that shut every time. Hilariously, as I was leaving the guy tried to shut the door for me and it did not shut properly. As I was driving down the road they called me and offered to have a Toyota tech look at it and give me a rental car.
To be fair the issue is subtle. If you shut your truck doors like it is a 87 Ford tempo with crash damage you would never notice. But it was hilarious to watch the manager pretend like it wasn't a problem only to have other, unalert emplyees able to reproduce the problem immediately. I guess he needs to let them in on the "it's never our problem" policy.
Hopefully they will square it up. I love the truck otherwise. I am annoyed with them, but I am sure they get folks in there complaining about minor stuff and the issue isn't consistent, so it was easy to ignore.
Last edited: