indy500driver
New member
I checked in with a banking relative and she said that while the backoffice processing for ACH is different from a debit card transaction, the protected dispute period is the same 60 days from the original transaction. If you are still within that window, you should be able to get the full amount refunded.
If you are beyond the 60 day period, it's really up to your individual banks about how accommodating they want / can be.
Best of luck everyone.
Okki
Okki would be correct for ACH... but a debit card that bears the Visa or MasterCard logo, the card brand rules apply since that is technically the "network" used for the electronic transfer of funds, as opposed to handing cash over the counter..