Quote:uahogs
Hello, I have a 2013 Trail (custom ordered). I've had this vehicle about 16 months, has around 33k miles and had NO issues until last month. I noticed the back passenger side sat about 1" lower than the rest of the vehicle. So I brought out the handy-dandy measuring tape, sure enough, right rear was an 1" lower. I took vehicle to Toyota and they said it was the rear spring, they replaced it, leveled everything up.
I drove it for a few more days and notice the right rear sitting lower again. I had someone follow me while driving (back roads paved but w/no traffic) and take photos/videos. Clearly you can see the rear right sags while stopped and while being driven. I took it back to Toyota, they inspected and determined it was the KDSS bleeding off somehow and that it wasn't resetting back to level position.
They need to order a part (about a $1,500 tool) but have never seen this problem so it would take a week or longer to repair. No problem, let's just get the part and get it fixed. A few hours later I received a call, the dealership I have used for years heard back from Toyota (who ever that is!) and was told that the right rear suspension sagging is normal. That the dealership is NOT to try and repair the KDSS system as it was set from the factory. I was told, sagging is normal and I just have to live with it. So the vehicle sitting lower to one side is NORMAL?
Has anyone else ever heard of this issue with the KDSS? I also have a 2014 Toyota Land Cruiser (same KDSS as 2013 Trail) but only 10k miles, so far no issues. This is the third 4Runner I've had and never seen anything like this.
Any advice is greatly appreciated!