Make 1000% sure they will guarantee their work and you see up close samples of their work. Talk to as many people as you can. We have been going back and forth with ours for the last two+ mos over small issues. IMHO the shop should never have allowed the work to go out the door like that in the first place.
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Man, that sucks. I've been getting quotes and that's what I'm worried about because it's a good chunk of change and I'm not entirely sure what to look for when picking up. I know the FILMs have warranties so I'll have to ask each shop as well.
What are the issues you're experiencing? Bubbling? Seams releasing?