Warning...Lengthy Post... Warning...
Guys and girls, I have to tell you, I have been searching for an aftermarket remote start I could control with my phone for quite some time. The local shops charge an arm and a leg for what I wanted and after a very bad experience ordering an item from a vendor on this very site (it took over a year after I paid to receive my item that claimed to be a 30 day out product) I was reluctant to do so again. However I recently purchased the remote start package from
gshadow325 :bravo: based solely on his customer's feedback and I have to say... this guy restored my faith in humanity! 100%, hands down, the best buying experience I have EVER had with any product. I promise you I could not have received any better service if I were standing in the middle of a store with 5 or 6 sales people right in front of me. That's a fact!
The system was simple to install with detailed instructions supplied. When It come time to activate everything.....nothing! CRAP! gshadow325 encourages you to call with any issues whatsoever. I messaged him and we set up a time that he could devote just to me and my issue. When I got him on the phone is where the brilliance really stood out! As I was telling him the issue I was having with my install, he promptly got to the most important issue, "how is your family? Have you been able to take a vacation or spend time away with your wife and kids?" HUH? Wait, what? Dude is not rushing me off the phone, he's not blowing me off because he already got my money, no, he's asking about my family. We proceeded to get to know about each other, our history, our children, what we want for the future. He even managed to solve my issue in about 45 seconds total, while driving in traffic, with no manuals or instructions he diagnosed it right down to the colors of the two wires that were not making a connection (my fault). He stayed on the phone with me the entire time until I was satisfied with my install.
Folks, this is a lengthy post I know, but a very worthy one for such an amazing experience. For the first time in a very, very long time I feel like I was treated the way I try to treat and care for people (I'm in the healthcare field). What a great person to do business with. I guarantee he will continue to give you outstanding service even after the sell! Thanks gshadow325, it was an awesome experience!