I wouldn't mind taking the drive whose your advisor?
Hey!
Natalie runs the service department over there.
Address: 134 Bridgeville Rd, Monticello, NY 12701
Phone: (845) 794-0660
I purchased a 2015 Highlander and 2016 4Runner from them, so I've been there a bunch of times.
I'm a 4Runner newbie, so just started by upgrading to Duratracs, as well as getting TRD Pro wheels. Suspension lift is next. I'm not going crazy because I don't do any heavy offroading. Just some camping and some mild trails.
When I brought the TRD wheels in to get mounted, the Toyota techs freaked out. Came out to me and told me how much they like them and how much better it's gonna look. They were so careful putting them on as to not scratch them in any way. Overall, they were all very cool, knowledgeable people.
The tech recommended a mild lift when I come in at my 5k checkup.
Just was a very pleasant experience with no rushing or any bullshit.
PS- This is just my experience. I'm hoping they treat everyone the same. I went to many Toyota dealers on Long Island and was really given a ton of bullshit when I was looking to buy my wife's Highlander. Came up there (we have a house in the Catskills) and was given a very good price, NO BULLSHIT or sales pitches. It was a chill buying experience.