Toyota Used Certified what?????

CookieRoe

Senior Member
Hey all,

How many of ya have bought your used T4R that was toyota certified?? I did and thought that all maintenance items were performed (oil changed/filter replaced, etc).......so far:

1) oil in the engine was BLACK and didn't seem to be viscous (??)
2) Air & Cabin filters were extremely dirty
3) Car was apparently detailed, but wasn't (took cleaner wax and practically RESTORED my paint.........so detailed my arsh.......)

I know it's not a HUGE deal, but I plan on changing the fluids on: transfer case/front and rear diffs with Mobile1 stuff by myself. I'd do the tranny, but seems to be a project and a half (toyota charges $170 to flush/fill so I'll go that route).

Anybody go through this? Or is this pretty much "par" ??

Thanks

Ed
 
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Did they give you the maintenance sheet with all the things they suppossedly did to it before handin you the keys?
 
I once looked at a certified camry for my sister. I saw different shade of paint color on the car and asked for carfax report. According to Carfax, the car had "major accident" at the front end. I asked the salesman "Why are you guy certified car was in major accident?" He just acted "dump". I walked away.
 
Did they give you the maintenance sheet with all the things they suppossedly did to it before handin you the keys?

yeah, seemed to be complete (checklist). It had no mention of what work was done to it AFTER it was traded in. The carfax was clean and regular maintenance was done to it it..........i even went to the dealer where work was performed and asked for a history........at 52000, maintenance work was done, then it skips to 71000 when it was traded in.........the oil filter I took out was NAPA, so obviously it wasn't done at Toyota (which is fine), just when it was traded in, it appears they didn't do anything to it. I guess it just goes through a visual inspection and that's it.

The runner was very clean (not showroom clean) and drove/drives very well........nothing broken. I paid $20K for it with 72K on the clock. It was that or a slightly used RAV4 for $23K+..........i think I made the right decision :biggrin2:
 
The oil should have definitely been changed along with air filters. Brakes are another big check list item since visual inspection can determine if anything was done. The certification is supposed to be more than just looking at it and if you have doubts, ask the dealer to provide documentation. You may want to cross that dealer off your list for places to have your vehicle serviced in the future. Fwiw, I don't think Toyota would be too pleased with your vehicle's "certification".
 
1) oil in the engine was BLACK and didn't seem to be viscous (??)
2) Air & Cabin filters were extremely dirty
3) Car was apparently detailed, but wasn't (took cleaner wax and practically RESTORED my paint.........so detailed my arsh.......)

1. oil looking black has no bearing on the lubrication effects. some people are taught that, but it's not the case. of course, the only real way to know how the oil is doing in the engine is to get it tested.
2.i would have the dealer change the cabin filter.
3. dealers just wash cars and don't spend the time to polish and wax them.
 
I bought my truck used and came with that certified stuff. I don't believe it unless you look at the car yourself and by that I mean put it on a lift and take a GOOD, LONG look at everything. all the information can be manipulated to the dealers side.
 
1. oil looking black has no bearing on the lubrication effects. some people are taught that, but it's not the case. of course, the only real way to know how the oil is doing in the engine is to get it tested.
2.i would have the dealer change the cabin filter.
3. dealers just wash cars and don't spend the time to polish and wax them.

1) I Totally hear ya..............when I saw the dirty looking filter, I said to myself that it CAN'T be new and it said "NAPA" on it. So yeah, the dealer didn't do it. It was also a little low.
2) Too late, I'm (at least I think I am) an OCD case when it comes to my cars, so it's already changed.
3) I understand, but it was said (written too) that the car was detailed. Just washing a vehicle doesn't constitute a "detail".

004Gunner: I won't be taking my runner to them for simple stuff. This is the same dealer where I purchased my Honda new and am very satisfied. I got my runner from Toyota (used car division, a building separate from where they sell the new toys). Anyway, having a certified means having a warrante which I plan on milking for every squeak, thump or scratch (I also got an extended plan which covers all things cosmetic............already had them refinish one of the wheels :naughty: ).

Summary: See a car that is "certified"?? Get it!! Hell, it has a warantee, but take what they "said what was done to it" with a grain of salt.
 
"Certified" Used Cars


Many different dealerships (from CarMax to new-car franchises) offer "certified" used cars on their lot. Of course, what might be "certified" could possibly vary in its meaning. Certified as what?

To me, I think it would involve a "100+ point quality inspection" or something along that line - with proof that certain primary & secondary maintenance tasks were completed, either by that dealership or with verifiable records from another shop.

An example of a "certified" vehicle might be the 2008 Mustang GT that I leased from January '08 to January of 2010 - with just a hair under 30,000 miles (the limit of my two-year lease) on it. Aside from washing & waxing, everything related to maintenance was done at one Ford dealership. I normally do my own preventive maintenance, but it was "free" with my lease agreement - so I had the work done there. All of the information is in their computer and the Mustang received a very thorough inspection when I returned it at the end of my lease.

Of course, there really was not anything that needed done in that short amount of time - aside from oil & filter changes and tire rotations. I even spent eight bucks and replaced my own air filter once; just to avoid the hassle of making an extra trip over there when I found it to be slightly dirty.
:hungry:

If a vehicle has more than one owner or got the car serviced at different places, there may not be a "record" or documentation to show when and where maintenance was done. How can you 'certify' that oil was changed often enough by previous owners - even if it might look good when you go to look at the car or take it for a test drive? Hard call to make sometimes, huh?

I keep all my receipts - for parts, labor, service, etc., on every car I own or lease. I do this even long after the warranty expires - both for my own peace of mind and to show a prospective buyer that my vehicle was cared for in a proper & timely manner.
:keyboard:

My 2004 Chevy Silverado truck - which I bought used in February - had a clean Carfax report and a few maintenance items (from GM dealerships) were listed.....but it obviously had other things done to it that were not on there. The fluids all looked great and it was obvious that someone kept pretty decent care of it.

For my own good measure, I did an oil & filter change at home in my driveway (very easy on this truck), even though it was changed only 2,500 miles ago as per a KwikLube sticker at the top of the windshield. Peace of mind, ya know? I used five quarts of 5w30 dino oil and one quart of Marvel Mystery Oil (awesome stuff), as the 5.3L V8 takes six quarts - and a Fram oil filter. The filter is easily-accessed - adjacent to the oil pan; and nothing spills on other parts of the vehicle when you unscrew it. At the next oil & filter change, I will switch to synthetic 5w30, probably Mobil-1.

Two weeks ago, I took it to a trusty mechanic (one of very few in existence, who came recommended to me by a friend who is a Chevy fanatic) who works at at a GM dealership. I had both the cooling system and the automatic transmission flushed out (BG Products service) on their high-tech machines; along with new serpentine/drive belts and a fuel-injector cleaning (also BG). Perhaps some of this had been done before; but perhaps not. It ran me over five hundred bucks (including some burned out light bulbs that had to be replaced) - but I expect to take the vehicle on two or three long trips this year, and don't want any trouble.

Since I plan to keep the truck a long time, I figured it would be good long-term 'insurance' to keep the truck running properly. I have about 77,000 miles now - and intend to get a custom dual exhaust system installed during the summer; and the spark plugs and rear differential fluid will be replaced around 90,000 miles or so. When the time comes to sell my truck, I will at least be able to show what was done to it during my tenure with it. My other car, a 2002 Nissan Sentra has been with me since I bought it new; and I have every receipt for anything I ever did to the car during the past 110,000+ miles -- right down to wiper blades.

Anyway, GM, Ford, Toyota and Nissan (and probably many others) all offer "certified" cars and trucks. As with anything else, caveat emptor -- Let the buyer beware.

:hatsoff:
 
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certified toyota

Hello, I did buy certified 2009 and car did come with Car-Fax report and full 160 points checkup report.
I also did get new tires, full oil change, new cabin air filter, and decent cleanup job.

Everything is on paper, I hope that is good for now if anything needs to be traced back.
 
Every certified 4Runner I drove had minor issues (mostly small platic parts broken/missing). I started one and it sounded like the fan was rubbing on the shroud, making a horrendous noise. I am not sure how you miss that while doing a 160 point inspection. After looking at the paperwork for that one it showed they replaced the water pump.

The one I ended up buying had a few issues with small stuff like switches braking, but it was all covered under the warrenty. I think some dealerships out there are cutting corners.
 
complain up the food chain

good post Jeff Kleb you sir are quite detailed in everything you do on a car and we can all take lessons from your thorough approach.

Cookie- I would make your regional Toyota manager aware of what you noted when you picked up your ride.

Hopefully you have good documentation of what you noticed and had to have done to make you feel like the deal you got was worth your coin.

If you have other Yota dealerships to choose from- then personally I would not reward this one with your repair business or future purchases, you seem to say this was not unusual treatment yet by posting up here you feel how you are being treated is not what you were expecting from a Toyota used certified vehicle.

If minor things like this were overlooked then I sure hope nothing major is going on that you were not made aware of, and having the extended warranty on such a complex vehicle is always a wise idea in my mind.

Hope you enjoy your new to you ride, but I think your thread is clearly one of some buyer remorse.
 
Certified doesn't mean anything! After I bought mine, I found gum under the seat (supposedly they detailed it) and a broken visor mirror (they said they checked EVERYTHING on the car and anything broken was either fixed or replaced) on the passenger side. After finding both of those things, (after I had already bought it and left the dealership) I figured what else did they miss??!!

Basically I felt like I bought a certified piece of shit!
 
I bought mine certified from a toyota dealership with 53,000 miles. It came with a checklist of inspections and work done. I got new tires, brake pads, rotors surfaced, detail (no wax), oil change, & air filter. Also got new floor mats, cargo net, and hitch.

Maintenance not done. Transfer case, both diffs (now with Mobil 1), cabin air filter, and spark plugs.

Certification is suppose to give you piece of mind and a factory warranty. Certified or not I always go through a vehicle with a fine tooth comb before buying.
 
3 years ago when I was looking for my first 4runner, a Hyndai dealer had a "certified" used 99 on their lot. It was the first 4runner I looked at and was considering buying it.

I brought it to my mechanic and was told the frame was rusted out and maybe had a year left before it needed to be extensively repaired or replaced.

I went back and told the dealer I wasn't interested, the salesman acted surprised that I didn't want to spend 10 grand on a truck that wouldn't last more than a year. I then spent 10 minutes trying to get my keys back (they were looking at my trade in) while being sold the awesomeness of a brand new hyundai. I haven't considered buying a used car off of a dealer since.
 

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