Welcome from GOBI!

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wadle5 said:
What kind of KTM you ride?
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I have 3. 1290 superduke R, 950 Super Enduro, and 690 Enduro converted into supermoto.

Do you have any KTMs?
 

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wadle5 said:
What services, he just he would talk about builds and such for Gobi... I didn't know that was a needed service?


Dude you comment on every thread and brag about yours? Whats the difference. You are absolutley correct a lot do buy their product, and I would say just as many don't due to other options available, not just their past history. Just didn't know the point of thread to say hello, I work in some vague capacity with Gobi? okay.

Cheers.



No overstimulation here. You are probably right almost as many satisfied customers as underwhelming consumers judging by the multiple page threads that don't involve the WMW claim but in regards to their shipping delays, customer service and response time(or lack their of), misleading information on their orders and given by their company, and also the rust issues they had with their product. But heres to you sir, defend your purchase and do you. After all it is the only available rack on earth and forged by Gods in the mountains of denver so its pretty much awesome.(just for clarification that was sarcasm). But hope you get some great use out of your rack(for clarification I mean that...off-choad on dude!)
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Past tense. I do not own a Gobi anymore. But I had no beef with the company nor their product. I sold because I would like an aluminum flat rack instead to better fill my needs and the biggest reason...CASH. I understand the demand for these racks and agree their turn times have caused a short supply or an inability for quick purchase with that I was able to sell mine for more than I purchased it for. I live for arbitrage opportunities and this so happened to be one. I met a guy that needed the rack asap and was there with cash. I still roll with a ladder to nowhere on the back but that is it. Loved the look of my Gobi but when I came down to it I love cash and have no need for a rack at the moment. But I agree you have your right to voice an opinion and you feel wronged by Gobi. I just hope you can do it in context. This guy came on here as a rep for current and future orders. I hope that he can help alleviate some of the stress on here. If he can't and pulls something fishy then by all means roast away. But at least give him a chance.
 
I wonder if it their response times to board discussions will be as long as their shipping times, or will I get a cease n desist letter if I say something they don't like.....:hatsoff:
 
mrblah said:
I wonder if it their response times to board discussions will be as long as their shipping times, or will I get a cease n desist letter if I say something they don't like.....:hatsoff:
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Hopefully this is a step in the right direction for Gobi customer service? Maybe they have listened to their customers and making some changes?
 
Ready for my GOBI!

My gobi rack should be shipping this week! Ready to see it installed on my Trd pro white!!! Also looking for anyone that has put a Corbeau XRS Baja seat in a 2017 Trd pro?? Trying to keep locked in while surveying in farm fields!!! Awesome place to see rigs and info!! Thanks!
 
hayde89 said:
This forum doesn't like to let things go. On one hand we've got the same people over and over bringing up this whole thing with Gobi. Then we have relentless and the Venezuela company thing. It is a flip flop. Thanks for joining T4R. Once you get past the trolls which that might not happen then it's a pretty cool place. I had a Gobi and loved it with the exception that I believe that a flat and more modular rack fit my needs. But that being said I got so many compliments every time I was out about my Gobi. It was really well built. Did it take forever to come? Yes it did. But I knew that going in to the process and did the best thing possible. Order and forget about it. But any who thanks for offering up your services. Even if this is a hard crowd to please it is much appreciated.
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People don’t let it go because Gobi’s customer service still sucks. There are still threads where people can’t even get ahold of anyone on the phone or by email.

If Gobi got their crap together, I guarantee you that people would eventually get past it.

In the mean time, they have the most notoriously garbage customer service so they are going to constantly get crap in every thread where they’re brought up.

Orangeboxx and that Venezuelan company will also be getting a hard time.
 
It’s pretty simple..... they make an awesome product. Know what you are getting yourself into when you order. Don’t have any expectations on lead time. If not, don’t buy it. I got mine in 14 weeks. When the 12th week came up (what they told me was the lead time) I started calling them everyday. That’s how I got mine so fast.
 
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Yeah, no. I will never support them because they like to eliminate competition by suing them out of existence. There was one rack I wanted, yet can no longer buy new because they needed to bully them out of business. They will never see a dime of my money, and I will tell every single person who will listen about their shitty practices.
 
Twan said:
Yeah, no. I will never support them because they like to eliminate competition by suing them out of existence. There was one rack I wanted, yet can no longer buy new because they needed to bully them out of business. They will never see a dime of my money, and I will tell every single person who will listen about their shitty practices.
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It’s amazing they have the organization to actually sue or threaten to sue anyone, on account they can’t figure out the basics of customer service.

If they put half the effort they put into making other companies lives’ hell, into their lead time and customer service, they wouldn’t need to sue anyone because everyone would order from Gobi and they’d hardly have any competition.

Not sure who this OP is, but I hope he prints this thread and puts it in their break room, or forwards it to the owners.
 
04rnr said:
Just wondering, with the months of lead times, are they making you pay up front?
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Not one dime. I bought direct from them. They didn’t even charge my credit card until it was already on its way and called me to ask if it could be charged. I’ve heard that those who bought from an outside vendor had to pre-pay, and they also had super long lead times.
 
Brandon H said:
Not one dime. I bought direct from them. They didn’t even charge my credit card until it was already on its way and called me to ask if it could be charged. I’ve heard that those who bought from an outside vendor had to pre-pay, and they also had super long lead times.
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awesome, thats the way it should be.
 
Five days and three pages, not a word of response from gobi nick. Too bad. I'd really like to see how well he takes a beating as the gobi scapegoat (they better pay him well!) but I bet he's a sock puppet trying to stir things up.
 
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