Tengu
New member
I bought my 2010 trail back in November certified pre owned. About a month later I decide to look into the xm. "Check antenna" crap, oh well I'll deal with it when I get my oil changed, they shouldn't have a problem with that, it's certified right? Silly me.
So I go in today to have them look into it. After a few minutes arguing with the dolt about the fact that the radio antenna is not the shark fin on the roof but the little knubby by the hood. This inspires confidence in my service department dude. He calls over the make ready department, because when in doubt, pass the buck.
Make ready dude came and took it in back to check the connections. A little while later service dude tells me those connections are fine and they are going to have to take the headliner down to check the antenna. (I was afraid of that) "and it'll need to be here 3 or 4 hours for that" (which is what I was more afraid of) "We'll have to check with your extended warranty company" Dude what? It's got 22k on it, SHOULD be under factory warranty. (Guess I need to check the born on date)
Long story short, I'll looking for the path to the least resistance. Is is the headliner access that dire? Is dropping it myself doable? Diagrams or instructions out there? Easier access to the antenna that the dealership SHOULD know about? Etc.... Any thoughts?
So I go in today to have them look into it. After a few minutes arguing with the dolt about the fact that the radio antenna is not the shark fin on the roof but the little knubby by the hood. This inspires confidence in my service department dude. He calls over the make ready department, because when in doubt, pass the buck.
Make ready dude came and took it in back to check the connections. A little while later service dude tells me those connections are fine and they are going to have to take the headliner down to check the antenna. (I was afraid of that) "and it'll need to be here 3 or 4 hours for that" (which is what I was more afraid of) "We'll have to check with your extended warranty company" Dude what? It's got 22k on it, SHOULD be under factory warranty. (Guess I need to check the born on date)
Long story short, I'll looking for the path to the least resistance. Is is the headliner access that dire? Is dropping it myself doable? Diagrams or instructions out there? Easier access to the antenna that the dealership SHOULD know about? Etc.... Any thoughts?