Seatown
New member
[MENTION=37943]Seatown[/MENTION]:
Thank you for the feedback, and I'm sorry to hear that you are experiencing a problem.
(1) 99.9% the issue you are experiencing is related to polarity as the drivers are polarity sensitive. I've seen it happen where the plug on the OE wiring is wired differently between sides as the stock halogen bulb is not polarity sensitive. Do you have a volt meter by chance? If not, give us a call, @ 1-877-522-2701 and we'll help get this sorted out for you.
(2) Just a tip - When you install the kit, make sure that the diodes are facing 3 and 9 o'clock. Our bulbs are clockable, so you can adjust the bulb head to ensure the diodes are facing left and right for the best light output -- it makes a big difference.
Not the greatest picture, but you can see how much better the hotspot is on the right side with the diodes clocked properly:
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Steve
Steve, I tried both positive and negative connections with no luck. Then took the other LED bulb and plugged it in and it worked. The other that has yet to work was plugged in both ways on both sides using both harnesses. I called your number 10 minutes ago...maybe your closed?