User Tag List

Reply
 
Thread Tools Rate Thread Display Modes
Old 02-09-2012, 02:32 PM #1
whiskywizard's Avatar
whiskywizard whiskywizard is offline
Member
 
Join Date: Feb 2011
Location: Kawartha Lakes
Posts: 91
whiskywizard is on a distinguished road
whiskywizard whiskywizard is offline
Member
whiskywizard's Avatar
 
Join Date: Feb 2011
Location: Kawartha Lakes
Posts: 91
whiskywizard is on a distinguished road
Rust bleeding through paint on rear hatch

I'm a bit miffed about a minor corrosion problem.

My wife's T4R has about a dozen small spots of rust coming through the paint. All are on the rear hatch. In a couple of cases there is a blister forming in the paint with no bleed-through. All are small. The rust spots are 1-2mm (<1/16"). The blisters are 3-5mm (<3/16").

The dealer took a look and readily agreed to get it into their body shop on Monday. I'm confident the sanding/painting will be fine - it's just that I hate to repaint. It's never quite as good as OEM (as OEM should be).

Has anyone else experienced this same problem?
__________________
____________________________________
2011 Limited, Blizzard Pearl, 3rd Row.
whiskywizard is offline   Reply With QuoteReply With Quote
Old 02-09-2012, 02:36 PM #2
1engineer's Avatar
1engineer 1engineer is offline
Moderator
 
Join Date: Feb 2011
Location: Southern Appalachian Mountains
Age: 60
Posts: 9,945
Real Name: Greg
1engineer is just really nice 1engineer is just really nice 1engineer is just really nice 1engineer is just really nice 1engineer is just really nice
1engineer 1engineer is offline
Moderator
1engineer's Avatar
 
Join Date: Feb 2011
Location: Southern Appalachian Mountains
Age: 60
Posts: 9,945
Real Name: Greg
1engineer is just really nice 1engineer is just really nice 1engineer is just really nice 1engineer is just really nice 1engineer is just really nice
RUST 2010 5th gen
1engineer is offline   Reply With QuoteReply With Quote
Old 02-09-2012, 02:46 PM #3
whiskywizard's Avatar
whiskywizard whiskywizard is offline
Member
 
Join Date: Feb 2011
Location: Kawartha Lakes
Posts: 91
whiskywizard is on a distinguished road
whiskywizard whiskywizard is offline
Member
whiskywizard's Avatar
 
Join Date: Feb 2011
Location: Kawartha Lakes
Posts: 91
whiskywizard is on a distinguished road
Quote:
Originally Posted by 1engineer View Post
Thanks.

Contrary to what some posters on that thread assumed, this corrosion originates in the base metal beneath the paint, not a piece of road debris deposited on the surface.

I'll get some pics posted tonight.
__________________
____________________________________
2011 Limited, Blizzard Pearl, 3rd Row.
whiskywizard is offline   Reply With QuoteReply With Quote
Old 02-10-2012, 09:56 AM #4
rickwol's Avatar
rickwol rickwol is offline
Member
 
Join Date: Mar 2011
Location: upstate New York
Posts: 256
rickwol is on a distinguished road
rickwol rickwol is offline
Member
rickwol's Avatar
 
Join Date: Mar 2011
Location: upstate New York
Posts: 256
rickwol is on a distinguished road
I'd like to know how that could possibly be happening with an essentially new vehicle unless someone took a sand blaster or some such action and pelted the back of your wife's vehicle causing bare metal to be exposed. And you mentioned blistering. Yeh, I'd like to see some close-up pics of that for sure.
rickwol is offline   Reply With QuoteReply With Quote
Old 02-16-2012, 11:04 AM #5
whiskywizard's Avatar
whiskywizard whiskywizard is offline
Member
 
Join Date: Feb 2011
Location: Kawartha Lakes
Posts: 91
whiskywizard is on a distinguished road
whiskywizard whiskywizard is offline
Member
whiskywizard's Avatar
 
Join Date: Feb 2011
Location: Kawartha Lakes
Posts: 91
whiskywizard is on a distinguished road
Follow up -
The dealer's body shop is out of service while they undergo a large expansion. They farmed the work out.

They did a truly $hitty job and I haven't been this angry in a long time.
  • The rear hatch is painted; it's white, but it's not Blizzard Pearl white.
  • They left the hatch open while they did the prep work, and the interior is coated in white sanding dust. No attempt whatsoever to clean up.
  • There's a swirl scratched into the filler plastic that's between the rear hatch and the bumper skin. It's obviously from an RA sander.

It's heading back in this weekend.
__________________
____________________________________
2011 Limited, Blizzard Pearl, 3rd Row.
whiskywizard is offline   Reply With QuoteReply With Quote
Old 02-16-2012, 12:28 PM #6
mpaquette's Avatar
mpaquette mpaquette is offline
Member
 
Join Date: Apr 2010
Location: Columbia, SC
Posts: 217
mpaquette is on a distinguished road
mpaquette mpaquette is offline
Member
mpaquette's Avatar
 
Join Date: Apr 2010
Location: Columbia, SC
Posts: 217
mpaquette is on a distinguished road
That would piss me off too. Why is it so difficult to get decent body work done? I've never had any luck finding a good shop myself.

I had some work done on a Silverado a few years back when some blind idiot ran into it while it was sitting in a parking lot. Anyway, the body shop painted the backseat pop out windws shut. And the color wasn't even close to matching.
__________________
Current: 2010 Limited 4x4, Blizzard Pearl.
mpaquette is offline   Reply With QuoteReply With Quote
Old 02-16-2012, 12:52 PM #7
rickwol's Avatar
rickwol rickwol is offline
Member
 
Join Date: Mar 2011
Location: upstate New York
Posts: 256
rickwol is on a distinguished road
rickwol rickwol is offline
Member
rickwol's Avatar
 
Join Date: Mar 2011
Location: upstate New York
Posts: 256
rickwol is on a distinguished road
Man, that really does suck and no, that should not be acceptable at all. I know that you are taking it back to them and I hope that you don't get the same person working on it because they obviously are inept. Usually, there is at least one person (depending on the size of the shop) who is experienced etc. Whenever I've had work done, I've asked the manager to identify his best person, have them come out and talk to me and at that time I try to explain how absolutely OCD I am about body work and what my expectations are and I ask what it is he will do to ensure my satisfaction. If the resulting work meets or exceeds my expectations I will bring back whatever future body work needs to be done on any of our vehicles to that shop. Since the dealership vouched for this shop, in this case they need to stand behind getting this corrected.
rickwol is offline   Reply With QuoteReply With Quote
Old 02-16-2012, 12:56 PM #8
Ukie's Avatar
Ukie Ukie is offline
Member
 
Join Date: Apr 2011
Location: Export, PA
Posts: 315
Ukie is on a distinguished road
Ukie Ukie is offline
Member
Ukie's Avatar
 
Join Date: Apr 2011
Location: Export, PA
Posts: 315
Ukie is on a distinguished road
Quote:
Originally Posted by whiskywizard View Post
They did a truly $hitty job and I haven't been this angry in a long time.
I feel your pain. Do you have any pictures to show us rust spots on your rear hatch?
__________________
2011 4Runner SR5 4x4, Black, Sand Beige Leather, 3rd row.
AVS Bugflector II, OEM Mudguards, SPAREBUMPER SP424 - Black, Infinity Kappa 32.9cf Dash Speakers,
GY Wrangler Silent Armor, 265/70R17, Load C, Weathertech side visors, Husky WeatherBeaters, ~16.5 MPG
Ukie is offline   Reply With QuoteReply With Quote
Old 02-23-2012, 02:51 PM #9
whiskywizard's Avatar
whiskywizard whiskywizard is offline
Member
 
Join Date: Feb 2011
Location: Kawartha Lakes
Posts: 91
whiskywizard is on a distinguished road
whiskywizard whiskywizard is offline
Member
whiskywizard's Avatar
 
Join Date: Feb 2011
Location: Kawartha Lakes
Posts: 91
whiskywizard is on a distinguished road
Follow-up to the follow-up...

I went back into the dealership last Friday. As I drove in, the service manager ran out and greeted me by name before I had even closed the driver's door. He said he'd already talked to the bodyshop and they knew what had gone wrong. According to him there are a few colour codes for white that are very similar and have slightly different suffixes. When I asked why the bodyshop would return the car with the incorrect colour, and the interior filthy, he didn't say much. He promised up and down it would be corrected and the vehicle detailed fully. I agreed to give them the truck early in the week to follow.

My wife took the T4R in on Tuesday AM. They gave her a loaner. They called that same night to say it was done. Service Manager asked if they could keep it overnight so their detailer could clean it properly the next morning.

My wife picked it up Wed. It looks and smells like a new car. Colour match seems good; I can't tell the difference.

I realize I still need to post pics of the rust. I'll see if I can get to that tonight.
__________________
____________________________________
2011 Limited, Blizzard Pearl, 3rd Row.
whiskywizard is offline   Reply With QuoteReply With Quote
Old 02-23-2012, 03:20 PM #10
Quentin Quentin is offline
Senior Member
 
Join Date: Jan 2010
Location: Hurricane, WV
Posts: 2,392
Quentin will become famous soon enough
Quentin Quentin is offline
Senior Member
 
Join Date: Jan 2010
Location: Hurricane, WV
Posts: 2,392
Quentin will become famous soon enough
Quote:
Originally Posted by whiskywizard View Post
Follow-up to the follow-up...

I went back into the dealership last Friday. As I drove in, the service manager ran out and greeted me by name before I had even closed the driver's door. He said he'd already talked to the bodyshop and they knew what had gone wrong. According to him there are a few colour codes for white that are very similar and have slightly different suffixes. When I asked why the bodyshop would return the car with the incorrect colour, and the interior filthy, he didn't say much. He promised up and down it would be corrected and the vehicle detailed fully. I agreed to give them the truck early in the week to follow.

My wife took the T4R in on Tuesday AM. They gave her a loaner. They called that same night to say it was done. Service Manager asked if they could keep it overnight so their detailer could clean it properly the next morning.

My wife picked it up Wed. It looks and smells like a new car. Colour match seems good; I can't tell the difference.

I realize I still need to post pics of the rust. I'll see if I can get to that tonight.
Good to hear you got everything resolved. Blizzard Pearl is a beautiful color, but I, too, worry about the paint shop's ability to match it. Sounds like you finally found someone to do it right.

On a side note, my wife is ordering a Prius v Five AT as soon as my company lease goes in effect in April and she's set on Blizzard Pearl for it, too. I might then have 2 vehicles that are hard to paint. lol
__________________
2016 4Runner Trail :: many bicycles :: some hatchbacks
Quentin is offline   Reply With QuoteReply With Quote
Old 02-23-2012, 03:21 PM #11
Ukie's Avatar
Ukie Ukie is offline
Member
 
Join Date: Apr 2011
Location: Export, PA
Posts: 315
Ukie is on a distinguished road
Ukie Ukie is offline
Member
Ukie's Avatar
 
Join Date: Apr 2011
Location: Export, PA
Posts: 315
Ukie is on a distinguished road
I'm glad you've got it fixed!
Quote:
Originally Posted by whiskywizard View Post
the interior is coated in white sanding dust
Is it clean now? Do you see any traces of paint or solvents on your plastic?
__________________
2011 4Runner SR5 4x4, Black, Sand Beige Leather, 3rd row.
AVS Bugflector II, OEM Mudguards, SPAREBUMPER SP424 - Black, Infinity Kappa 32.9cf Dash Speakers,
GY Wrangler Silent Armor, 265/70R17, Load C, Weathertech side visors, Husky WeatherBeaters, ~16.5 MPG
Ukie is offline   Reply With QuoteReply With Quote
Old 02-23-2012, 03:47 PM #12
whiskywizard's Avatar
whiskywizard whiskywizard is offline
Member
 
Join Date: Feb 2011
Location: Kawartha Lakes
Posts: 91
whiskywizard is on a distinguished road
whiskywizard whiskywizard is offline
Member
whiskywizard's Avatar
 
Join Date: Feb 2011
Location: Kawartha Lakes
Posts: 91
whiskywizard is on a distinguished road
Quote:
Originally Posted by Ukie View Post
I'm glad you've got it fixed!

Is it clean now? Do you see any traces of paint or solvents on your plastic?
I couldn't see anything wrong at all. Starting to feel a bit better now
__________________
____________________________________
2011 Limited, Blizzard Pearl, 3rd Row.
whiskywizard is offline   Reply With QuoteReply With Quote
Old 05-10-2013, 04:13 PM #13
LLL LLL is offline
Junior Member
 
Join Date: May 2013
Location: Quebec City Canada
Posts: 3
LLL is on a distinguished road
LLL LLL is offline
Junior Member
 
Join Date: May 2013
Location: Quebec City Canada
Posts: 3
LLL is on a distinguished road
Another Rusty back hatch on 2012 Blizzard

Same problem here- I was told that it's always the back hatches and the front hoods- and bodyshops are getting used to seeing it. Glad about your end results but yeah, I didn't fork over the purchase price to be able to say, "Now that I bought new, at least I'll be clear of repairs for...6 months!" Thought I was paying for the pleasure of original paint, too... Am at the beginning of what I hope will not be a nightmare

Last edited by LLL; 05-10-2013 at 04:18 PM. Reason: (Forgot to mention I just noticed it)
LLL is offline   Reply With QuoteReply With Quote
Old 05-13-2013, 12:37 PM #14
whiskywizard's Avatar
whiskywizard whiskywizard is offline
Member
 
Join Date: Feb 2011
Location: Kawartha Lakes
Posts: 91
whiskywizard is on a distinguished road
whiskywizard whiskywizard is offline
Member
whiskywizard's Avatar
 
Join Date: Feb 2011
Location: Kawartha Lakes
Posts: 91
whiskywizard is on a distinguished road
Quote:
Originally Posted by LLL View Post
Same problem here- I was told that it's always the back hatches and the front hoods- and bodyshops are getting used to seeing it. Glad about your end results but yeah, I didn't fork over the purchase price to be able to say, "Now that I bought new, at least I'll be clear of repairs for...6 months!" Thought I was paying for the pleasure of original paint, too... Am at the beginning of what I hope will not be a nightmare
Check your PMs. Sorry I was so slow replying.
__________________
____________________________________
2011 Limited, Blizzard Pearl, 3rd Row.
whiskywizard is offline   Reply With QuoteReply With Quote
Old 05-14-2013, 10:19 AM #15
smilycook smilycook is offline
Member
 
Join Date: Apr 2012
Location: Idaho
Posts: 51
smilycook is on a distinguished road
smilycook smilycook is offline
Member
 
Join Date: Apr 2012
Location: Idaho
Posts: 51
smilycook is on a distinguished road
I have a similar issue on on my blue 2012 4runner, but I have not made it in yet to get it fixed. I also have a weird fan noisy coming from the climate control blower fan, but that has been inconsistent and hate to take it in and not have the noise occur when I bring it in.
__________________
2012 Limited 4runner -TRD 17" wheels, BFG A/T, RR Super Sliders

2013 Subaru WRX Hatch
smilycook is offline   Reply With QuoteReply With Quote
Reply

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Anyone else with BP notice tiny little rust speckles in the paint? nah2323 5th gen T4Rs 21 10-26-2012 07:05 AM
Do I have rust spots developing on my rear hatch? traffic626 5th gen T4Rs 12 08-19-2011 05:05 PM
Rear hatch struts rust nighthawk 3rd gen T4Rs 6 03-03-2010 02:23 PM
Paint chips starting to rust Diablo3305 Problems & Warranty Issues 3 11-03-2003 02:05 AM

Powered by vBadvanced CMPS v3.2.2

All times are GMT -4. The time now is 09:19 AM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2022, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Pro) - vBulletin Mods & Addons Copyright © 2022 DragonByte Technologies Ltd.
Feedback Buttons provided by Advanced Post Thanks / Like (Lite) - vBulletin Mods & Addons Copyright © 2022 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging (Lite) - vBulletin Mods & Addons Copyright © 2022 DragonByte Technologies Ltd.
***This site is an unofficial Toyota site, and is not officially endorsed, supported, authorized by or affiliated with Toyota. All company, product, or service names references in this web site are used for identification purposes only and may be trademarks of their respective owners. The Toyota name, marks, designs and logos, as well as Toyota model names, are registered trademarks of Toyota Motor Corporation***Ad Management plugin by RedTyger
 
Copyright © 2020