Is Bud Built Still In Business?
- Thread starter RiFF RaFF
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CAN-03runner
New member
No. Customer service is great. You need to get him on the phone. But once he catches on to your email he will correspond. He's a fabricator, welder, family man. If he's checking email he's not building stuff for us. I know that's not an excuse. But the customer service i have obtained from Bud has be second to non.
Doc2012
Senior Member
BUd is still in business. I picked up a winch plate for SingToe last weekend.
Unfortunatly, Dous is right with what he said. Bud rarely has time to answer e-mails. He also just had surgery.
He has a woman working with him now, Jen I think is her name, that usually takes his phone calls. But, be warned, they don't have call waiting.
It is a bit frusterating that small businesses that get a shit load of business like Bud don't really have the funds to hire more help in this economy. If he could do that, he'd be set.
Just give him some time. When you do get a hold of him, he's the nicest, most talkative guy you'll have the pleasure of meeting.
He'll take good care of you.
Unfortunatly, Dous is right with what he said. Bud rarely has time to answer e-mails. He also just had surgery.
He has a woman working with him now, Jen I think is her name, that usually takes his phone calls. But, be warned, they don't have call waiting.
It is a bit frusterating that small businesses that get a shit load of business like Bud don't really have the funds to hire more help in this economy. If he could do that, he'd be set.
Just give him some time. When you do get a hold of him, he's the nicest, most talkative guy you'll have the pleasure of meeting.
He'll take good care of you.
RiFF RaFF
New member
Thanks for the responses guys. I'll give them a call this week.
I really need to have a the full monty before I head out to Moab Utah in June. With the Rough Country lift installed the under carriage is really exposed to bad rocks.
It's in my nature to support small businesses - especially those that cater to the T4R community - for obvious reasons...LOL!
:usa2:
I really need to have a the full monty before I head out to Moab Utah in June. With the Rough Country lift installed the under carriage is really exposed to bad rocks.
It's in my nature to support small businesses - especially those that cater to the T4R community - for obvious reasons...LOL!
:usa2:
SCRunner12
New member
I'd look into their Facebook page. I remember reading that Bud had surgery or something like that last week or the week before and was recovering. That might be slowing things down a bit. I'd just call or write on their Facebook page as they frequent it daily.
martin.1991911
New member
For me it took me 8 months to get my skid plate
Dous
New member
That is sort of what I was trying to say. If you talk to him, the service is beyond excellent. But unfortunately poor communication isn't great customer service.
BucknutBob
New member
I second all of this--when I was researching for parts, I didn't always get quick answers, but it was clear that he was trying to do everything himself. He did eventually send photos of parts to my email, showing views that his site didn't have. Hey Riff Raff, are you sure you want "full monty" coverage? I thought that meant fully exposed, not armor-plated (LOL)!
KidVermicious
New member
They're a little weird like that in WV...
RiFF RaFF
New member
It's all 'relative' here in WV. Good thing I'm originally from Florida. I even have all my teeth!
:biggrin2:
BucknutBob
New member
We don't care if you married your cousin...as long as you don't drive a Jeep, you're okay with us!
downpour11
New member
You guys know the definition of Relative Humidity right?:bolt:... :lol:
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