2006 4 Runner broken down

Go see a lawyer.
There is usually no fee for a consultation.

I think that your warranty is probably toast in regards to the engine.

If you do have a problem Toyota will just say that the problem is the fault of the loss of oil you experienced. You will be in court to get the dealer or the maker pay for the damage.

You are probably sick about this but you need an attorney.

The engine cylinders are lubricated by splash oil and if you did not have any oil they could have suffered damage also. Worn cylinder walls, cracked rings. Spun bearings on the crank. A motor run without oil is ........
 
I agree with the lawyer route. I also think you should fight for a new truck.

Chances are, that motor is shot and I could not imagine having the stealership doing a half assed rebuild job on a brand new truck.

This kind of stuff just chaps my ass! :(
 
It may be cheaper and less stressful to have them repair it and then trade it, if you are not satisfied with what they are willing to do ?
 
Now they are saying they have to replace the short block and they are having a hard time finding one but they should have one by the middle of next week.

I have no idea what a short block but I guess I will take someone advice and call toyota..I am guessing they will be no help but this is pretty sad.

Well I took my harley in for it's 1000 miles service today hopefully those guys are better than my Toyota Mechanics. I don't think I could handle that being destroyed.
 
atomic said:
Now they are saying they have to replace the short block and they are having a hard time finding one but they should have one by the middle of next week.

I have no idea what a short block but I guess I will take someone advice and call toyota..I am guessing they will be no help but this is pretty sad.

Well I took my harley in for it's 1000 miles service today hopefully those guys are better than my Toyota Mechanics. I don't think I could handle that being destroyed.

Atomic,

A short block is basically the engine block with crankshaft, pistons, oil rings, bearings, etc, assembled. It does not come with the head, oil pump, manifolds, etc. A long block is a complete engine.

I had a feeling the damage was more extensive than just a spun camshaft bearing. Sounds like the crankshaft bearing must of spun and or the cylinder walls are damaged because of the lack of oil.

The short block is basically like getting a new motor. The only concern now is the head. Ask them if there was any other repairs done to the head other than the spun camshaft bearing. If they rebuilt the head, then you are good to go.
 
As I see it, Someone owes you a new truck, Mate. The question is who. Do you think the dealership is going to put that block in correctly, it can't even do an oil change properly?

See a lawyer or whatever but hold out for a new truck, that one will never work right again.

GL -Toy-Man-
 
Toy-Man said:
As I see it, Someone owes you a new truck, Mate. The question is who. Do you think the dealership is going to put that block in correctly, it can't even do an oil change properly?

See a lawyer or whatever but hold out for a new truck, that one will never work right again.

GL -Toy-Man-

Can't get a new car just because someone screwed up an oil change. Accidents happen all the time on the road. They don't just replace cars if there was a fender bender. It all depends on the extent of the damage versus the cost of the vehicle.

In this case, he should be entitled to a whole new engine (long block).
 
xUSNavy said:
Atomic,

A short block is basically the engine block with crankshaft, pistons, oil rings, bearings, etc, assembled. It does not come with the head, oil pump, manifolds, etc. A long block is a complete engine.

I had a feeling the damage was more extensive than just a spun camshaft bearing. Sounds like the crankshaft bearing must of spun and or the cylinder walls are damaged because of the lack of oil.

The short block is basically like getting a new motor. The only concern now is the head. Ask them if there was any other repairs done to the head other than the spun camshaft bearing. If they rebuilt the head, then you are good to go.

I really don't know about all the specifics of the engine but I ask about the valves and they said that there is a reserve of oil in the valve area and that valves always had oil.

The service manager said I could look at the valves or have my own mechanic look at them if I didn't believe there evalutation of them being fine. He also said they would give me a paper to say that the damage was due to them not tightening the drain plug.

He told me that the person doing the oil change must have just hand tightened it. He said if they had used a tool to tighten it and didn't tighten it enough it would take at least 3000 miles to come off. I was suprised that he was so honest.

I usually keep cars two years and then trade them in so I am not concerned about the engine lasting 100,000 miles but I don't want to hurt my trade in value or to end up it having to go in the shop again for an extended period of time.
 
atomic said:
I really don't know about all the specifics of the engine but I ask about the valves and they said that there is a reserve of oil in the valve area and that valves always had oil.

The service manager said I could look at the valves or have my own mechanic look at them if I didn't believe there evalutation of them being fine. He also said they would give me a paper to say that the damage was due to them not tightening the drain plug.

He told me that the person doing the oil change must have just hand tightened it. He said if they had used a tool to tighten it and didn't tighten it enough it would take at least 3000 miles to come off. I was suprised that he was so honest.

True, there is a small amount of oil reserved in the head area all the time. It would still probably be in your best interest to have a second opinion from another mechanic regarding the valves. This would give you peace of mind knowing that your engine is mechanically sound.

I'm glad that the dealership is taking full responsibility and being honest about it all. Although, I think you should still ask for an extended warranty on the power train just for the trouble they put you through.
 
Trade in every two years? I would not worry.

Insist on having a 4Runner loaner or rental while your's is in the shop.


It the VIN on the engine block? I doubt many people check it on a trade anyway.
 
its called liability, having someone do something wrong is a liability.a fender bender is a liability,just like the dealership did not tighten the oil plug .that is a liability. im sorry but if it were my brand new toyota i would tell them to stop the work ,tow the car home and call a lawyer .keep making your payments if you have any so it does not ruin your credit. the truck will never be the same take my word on that one.
 
Finally got my 4 Runner back today. I asked if I could have an extended warranty and they gave me a 6 year 100,000 mile powertrain warranty. I guess it didn't cost them that much but it does make me feel a little bit better.

I am going on a 1400 mile roundtrip starting tomorrow evening so hopefully it holds together.
 
atomic said:
Finally got my 4 Runner back today. I asked if I could have an extended warranty and they gave me a 6 year 100,000 mile powertrain warranty. I guess it didn't cost them that much but it does make me feel a little bit better.

I am going on a 1400 mile roundtrip starting tomorrow evening so hopefully it holds together.


Let's see... short block + labor + rental + extended warranty = 4k

That's my estimate of the total cost that the dealer had to shell out due to screwed up oil change. I wouldn't be suprised if the tech is looking for a new job now.

Glad you got your 4runner back with a 6 year warranty.
 
Glad your truck is back on the road. I couldn't imagine a brand new Toyota just taking a dump on the road like that. BTW, you got that extended warranty on paper right? Just because that service writer said you have it, doesn't mean squat unless it is in writing.

Also, I may be paranoid enough to trade that in for a new one but maybe that is just me...

At least the dealership owned up to the error...
 
sharp4runr said:
Glad your truck is back on the road. I couldn't imagine a brand new Toyota just taking a dump on the road like that. BTW, you got that extended warranty on paper right? Just because that service writer said you have it, doesn't mean squat unless it is in writing.

Also, I may be paranoid enough to trade that in for a new one but maybe that is just me...

At least the dealership owned up to the error...
Plus, it's a powertrain warranty....ask for the Toyota Platinum warranty, 7 years and 100K miles.
 
atomic said:
Finally got my 4 Runner back today. I asked if I could have an extended warranty and they gave me a 6 year 100,000 mile powertrain warranty. I guess it didn't cost them that much but it does make me feel a little bit better.

I am going on a 1400 mile roundtrip starting tomorrow evening so hopefully it holds together.


Toyota has a 5/60 powertrain on all new vehicles. 6/100 is not much more.
 
atomic said:

I am going on a 1400 mile roundtrip starting tomorrow evening so hopefully it holds together.

Wouldn't this be bad on the "brand new" shortblock? I mean, don't you have to treat the engine the way you would a brand new car? Then again, I guess with your newly aquired warranty, you shouldn't have to worry too much about it.

IMO, I would've never settled for a simple bandaid for their admitted F**k up. Either a brand new longblock from Toyota, a brand new 06, or a full refund would ONLY make me happy again. Like tampabay4runner said, your car will never be the same.
 
First, talk to an engine "expert" (like a university engine shop professor at a community college) who knows engines. Pay them a few hundred to document the potential damage and potentially visit the Toyota dealership to oversee or check in on their progress. I think I would argue for them to replace with new, complete motor and complete head. Make them document EVERYTHING that has been replaced. Their objective is to get you and your 4runner off their back for the lowest price.

Compare your expert's advice with what the dealership is telling you, and argue with the dealership to give you 100% coverage on what they didn't replace/repair that your expert advisor says you should have replaced/repaired (like a complete head). And for God's sake, communicate with them in writing so you can document what the hell is going on!

If you sue them, its the best thing for your case. Write every letter as if it will be read by a judge who will decide your case- its good strategy.

Letters that say " I on XX/XX/2006, visited Mr. B, your service manager, and he said. . . then I said. . . . I beleive a reasonable resolution to this is. . . " Maybe go on to say something like "My understanding from Mr. X is that the cause of the damage is that the oil plug was left loose during an oil change that occured at your dealership on x/x/2006 (for which I've retained the receipt). . . no other reason has been communciated to me by you or your mechanics . . . " I've retained Mr. Y, a college professor an XXX University, who has been in the auto repair industry for 20 + years, and has many credentials to establish that he's an expert at forensic engine analysis, and in his opinion, your replacement of X parts is / or is not sufficient to repair the damage your dealership has done. He recommends. . ."

You should consider having your own mechanic view the damage to document what he sees so it can't be minimized or hidden by the dealership. Anyway, give facts in your letters, so if you sue in small claims, when the judge sees it, he's fully informed of dates, names, what you've been told, what you've requested, dealer's response, etc.

If the dealer doesn't cooperate, sue in small claims - forget the attorney. Run the dealer's business name in your State's Secretary of State's website. It will tell you who the registered agent is and the registered agent is who you should send the "I'm gonna sue you" letter to, just prior to filing the compaint. Also, he's the guy you personally serve once you've filed the small claims action.

Usually small claims covers claims less than $10k or so, depending upon state. This is a perfect example. Some states, like Colorado, allow one party or the other to move the actions out of small claims and into District Court. If that happens, then hire the attorney and ask for attorney's fees to be paid by the dealer.

If you don't want to get screwed, do your homework and become the expert or pay someone for their knowledge who has litigation experience. Make some calls.

Good luck.
 
Last edited:

Members online

Forum statistics

Threads
278,308
Messages
3,554,059
Members
248,016
Latest member
Advally Service

Trending content

Back
Top