So I have a 2014 trail withe the navigation and sirius sat radio. When I first got the truck I noticed occasionally my phone would not connect to the bluetooth or it would connect then seconds later it would disconnect. So by trial and error I found if I start the truck with my phone inside there was a higher chance it would connect. Also realized it must be in park to manually connect the phone. Fast forward to my 5000 mile service. I tell the tech the issue and of course my phone connect seamlessly and we could not reproduce the issue. And now again its happening so bad to the point it never connects. Has anyone had this problem. I have a verizon iphone 4 which works well with all my other bluetooth devices
2014 Entune problems
- Thread starter zech80
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GiGi's 1996
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I have had this same problem. I have a 2014 SR5. I have an iPhone 5 with Verizon. Some days it works wonderfully and some days it will connect and disconnect repeatedly until I turn the Bluetooth off on my phone.
Subscribed!
Hopefully someone out has figured out what the heck is going on.
Subscribed!
Hopefully someone out has figured out what the heck is going on.
WODWorldWide
New member
Mine does this as well. I took it in and they said there was an update they did. It still happens though.
BlackWorksInc
New member
First off older Apple Products (which unfortunately is pretty much anything that hasn't been released in 6 months with Apple) are the veritable bane of In-vehicle Infotainment systems and not just for Toyota. I have no idea what the hell Apple does, but not one manufacturer that I know of doesn't have eventual issues with Apple products.
I was going to suggest having your Etune and HeadUnit versions checked for updates, but you already had that done. By any chance have you tried to replicate this with another phone? Perhaps another iPhone 4, or maybe a iPhone 5, or even an Android OS phone?
The issue we need to determine is if the problem is your phone or the vehicle and this ladies and gentlemen is one of the most frustrating things of dealing with Infotainment system issues in general. I am not trying to put down you Apple product lovers, but we see a LOT of issues related to in vehicle infotainment (we deal in used vehicles so I see more than just Toyotas) and typically the owner has a Apple product more than an Android.
Post Note-
When your phone disconnects from BlueTooth are you able to reconnect quickly or do you have to go through the process all over again? Also when you do go through the reconnection process do you see if the MAC Address is all 0's or an actual Alpha-Numeric code? The reason I ask is that I have seen one or two BlueTooth modules fail on some Corollas that led to a straight inability to connect and one that had some intermittent issues (the unit may have been failing where as the other one just straight never came alive.)
I was going to suggest having your Etune and HeadUnit versions checked for updates, but you already had that done. By any chance have you tried to replicate this with another phone? Perhaps another iPhone 4, or maybe a iPhone 5, or even an Android OS phone?
The issue we need to determine is if the problem is your phone or the vehicle and this ladies and gentlemen is one of the most frustrating things of dealing with Infotainment system issues in general. I am not trying to put down you Apple product lovers, but we see a LOT of issues related to in vehicle infotainment (we deal in used vehicles so I see more than just Toyotas) and typically the owner has a Apple product more than an Android.
Post Note-
When your phone disconnects from BlueTooth are you able to reconnect quickly or do you have to go through the process all over again? Also when you do go through the reconnection process do you see if the MAC Address is all 0's or an actual Alpha-Numeric code? The reason I ask is that I have seen one or two BlueTooth modules fail on some Corollas that led to a straight inability to connect and one that had some intermittent issues (the unit may have been failing where as the other one just straight never came alive.)
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rigtec
New member
I'm having the same issue using an android. Over the last several months, I'll attempt to make a call to let someone know that I'm about to pull up to their house. Inevitably, when I give a "dial command", the prompt will say... "there are no phones set-up to make a call" or, "This contact does not exist in the phone book". I've always gotten it to reconnect, but it may take 20 minutes, restarting the phone and then the truck, or attempting to... "Make this device discoverable".
I'm not sure if the problem is w/the phone or the nav because each time I've gotten it to work I've had to do something different, but it does seem to be an address(I.P.) related issue. Hope we can finally isolate this trouble.
I'm not sure if the problem is w/the phone or the nav because each time I've gotten it to work I've had to do something different, but it does seem to be an address(I.P.) related issue. Hope we can finally isolate this trouble.
Where do you go? I'm ambivalent about Groove Toyota, so if you've had a good experience elsewhere I'm all ears.
Entune update the latest is 3.2 , it just came out a few weeks ago. My IPhone is the 5 running ios7.
Ok maybe there is a newer update then because I was in for service on Jan 27th. I also have the issue with my wifes AT&T iphone 4s. Its really annoying that it doesnt work. The entune system and features are really cool but without connectivity its useless. Im going to update my phone also but i suspect there is a greater issue. I now have a video of the issue happening so when i go back to the dealer ill show them
I originally had the 2.1 software , then updated to the 3.1 and it fixed some things but created other problems.Toyota then came out rather quickly with another update 3.2 not sure when but I got it last week. It fixed all my issues so far. You can check which software you have yourself , it's really easy, go to set up, General , system information, all your software id's and versions. The latest is 3.2.0 (as of last week anyways) lol
rigtec
New member
Ahhh... while we're on the subject'
My IPOD is not loading up properly; limited touch-screen functionality when using BT. There's no "List" option (view of songs in the current album playing) available, and no "Browse", as to select a playlist from the library. This only happens when using blue tooth; usb mode works just fine. Anybody else experiencing this issue? Thanks for your input!
My IPOD is not loading up properly; limited touch-screen functionality when using BT. There's no "List" option (view of songs in the current album playing) available, and no "Browse", as to select a playlist from the library. This only happens when using blue tooth; usb mode works just fine. Anybody else experiencing this issue? Thanks for your input!
So I did a complete update on my iphone. Erased the blutooth connection in my phone. Got into my truck and still nothing. Then I erased my phone from the blutooth in my truck. Then added my device and bam! Its been working darn good since then. I do notice it seems to get confused when I connect my phone via usb. The blutooth dropped out once or twice but that was only when the usb was connected to the phone. So i guess i just need to keep updating my phone
Noticed the past week or so my iphone 5 (original) was disconnecting/reconnecting constantly, or otherwise unusable. Deleted both sides of Bluetooth partnerships, re-paired them, same issue. Deleted them again, powered off the phone, re-powered, re-paired, seems good at the moment, but it's only been 1 day. When it doubt, reboot!
WODWorldWide
New member
Let me know how that goes. Toyota Entune Customer Service is supposed to contact me after I completed one of their lengthy surveys saying their bluetooth was poop.
rigtec
New member
Took my truck in to have the latest version of the "Entune" software downloaded today. To be honest, it never occurred to me to have that checked until I stumbled onto this thread a few days ago. I was constantly having trouble making calls from the car over the last few weeks in particular, and my wife(x) said... "why don't you take it back to the dealer and have it looked at?" To which I responded... Why, so they can tell me: "There's nothing wrong with the truck, so you need to take your phone back to T-mobile!?" ugh! But I did tell her that I should have listened to her (...this time!).
The latest software update available is ver 3.2, and the one I had was 1.7.4. It hasn't been installed long enough to be sure the problem is resolved but it does work :cell:... more to come on this!
rigtec, best
The latest software update available is ver 3.2, and the one I had was 1.7.4. It hasn't been installed long enough to be sure the problem is resolved but it does work :cell:... more to come on this!
rigtec, best
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