I'll post some pics once I get it cleaned.
I would also think the system would have the latest update, but when I tried to connect my phone an Entune message popped up stating the latest update needed to be loaded. I followed the steps and tried to complete the update. The system will start the download, but it stops at 32% -- every time.
As maddening as this "over the air" update process is, the other features on Entune seem to work: bluetooth, audio over bluetooth, voice dialing, voice GPS, and so on. I don't subscribe to Pandora or the other apps and Bing sucks, so I don't feel like I'm missing anything there.
Nevertheless, when you pay as much as we do for these vehicles you would expect things to just work. I called the dealership and they advised they could perform the update at the shop. I'll have to call back on Monday.
Another method is to allow the owners to obtain the download from the Entune website and load if via USB. But that doesn't appear to be an option.
We'll see how this whole process pans out.
Has anyone else had this issue?