Where to begin . . .
My biggest frustration has to do with the seats and the seating material. The seats rocked and rolled like an old wooden roller coaster. After three visits to my neighboring dealers and finally back to San Francisco Toyota, where I purchased the 4Runner, SF Toyota REPLACED them.
The seating material after 20,000 miles looks like a 1979 Ford Tempo. It has completely curled and looks like crap. Toyota states it’s “Normal.” My 1997 Limited with 90k miles was not turned in looking like that. I’m not even that out of shape to warrant this condition. However, with the seat airbags, the dealer can’t really do much because of the liability of the airbags.
The window trim (Windshield to roof) had fallen out twice and ripped three times. On my third visit, the dealer broke something else while they were fixing the defective window trim.
These are really no fault of the vehicle:
Upon delivery, and our first “Road Trip” the 4Runner could not stick to a straight line or pass or be passed by a 18 wheeler with out be tossed all over the freeway. Mine has the larger 17 inch wheels, and the wheels were not balanced correctly.
While I was standing behind the 4Runner, the tail pipe torched me when I was pulling my boat out of the lake, and it also will gas the hell out of you if you go up a slight grade with the window down. I had it moved out to the right side like my ’97.
I have also noted a couple wicked "Blind" spots. One being behind the front window columns & front mirrors as well as the rear pannel between the back seats and rear window. It also appears a bit more difficult to back up and tell where the rear of the vehicle is witout my ... Trailor hitch.
Lastly, my local Toyota Dealer distroyed my ENTIRE break system at the vehicles second oil change. . . To the tune of $6,100.
"Gosh, somehow, someone put power steering fluid into my breaking master cylinder." The vehicle was at it's 5000k oil change time. They accused me of going else where to have the oil changed. They would not even believe their window sticker or their own invoices showing that they did it.
The service mgr and I finally met over the situation. He sat in his chair, looked me right in the eyes, and stated that I could not prove that they did it, and that I was pretty much SOL. To file a claim against my auto insurance. In addition, if I kept it there, they were going to OVER charge me $290.00 in parts to fix their blunder. However, I told my company that I was going to file a fraudulent claim per Toyota's request.
Oddly enough, after four weeks, and the DAY BEFORE Valley Tire and Break put my car back together, Toyota called to advise that they would pay for all damage, but not admit guilt. Oddly enough, there were "Other reports" of other cars with the same problem.
All in all, I'd take my old 4Runner back. I just put oil in it and tires on it. Nothing else ever.