Wow
So I just called and spoke to a rep..... the attitude I receive was disgusting! I 1st inquired about the status, she said I had been 'upgraded' and it would be shipped out by the end of this week. (up until that point she had a decent attitude). I then questioned why people were receiving my same order before I received mine. She swore up and down that was not the case, the person who reported they received theirs was not correct (jkinder - you are wrong - lol - you are dreaming you have them - pinch yourself), that did not happen. She argued with me until I told her pictures were posted and asked for her e-mail so I could send it to her for proof. I then got this nasty attitude, asking if I wanted to stop my order, etc. She went on about how good their product was, how many Americans they are putting back to work, how they are hand made, and how 'crappy' Husky's are. Everything under the sun but addressing my issue with shipping. She rushed me off the phone telling me she had other people to talk to waiting. Wow, I can not remember the last time I hung up the phone and was so angry and furious! If my order does not ship on Friday I am stopping it. To anyone else thinking of ordering from them, I would say do NOT! If their customer service is any indication of the quality of their product, then run, far and fast! Oh, and never once got an apology! That is my last dealing with the company, hope the rest of you have better luck!
