DON'T BUY FROM PFRAN Led's!!!!!!!
- Thread starter Fochps
- Start date
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I dunno - I'd leave the executioners axe at home for a couple more days.
I ordered the LED kit for my 1997 (looks like you have one too) and I went back and forth with him for a couple days to try and hammer out the issues. The kit that's on his site is for a 99-02, 96-98 is different.
Anyhow, we went back and forth to identify the problem and solution... just today, they showed up and I installed them.
Yes, there was a period of silence between when I reported / we worked it out to when he actually shipped... but I have to mention, I NEVER asked for them for free - and he never said he would - but he sent them anyhow.
Was there a incorrect application on his site? Sure.
Did he fix it? Yeah... and that's the important part.
Sometimes a bit of patience goes a long way.
-M
I ordered the LED kit for my 1997 (looks like you have one too) and I went back and forth with him for a couple days to try and hammer out the issues. The kit that's on his site is for a 99-02, 96-98 is different.
Anyhow, we went back and forth to identify the problem and solution... just today, they showed up and I installed them.
Yes, there was a period of silence between when I reported / we worked it out to when he actually shipped... but I have to mention, I NEVER asked for them for free - and he never said he would - but he sent them anyhow.
Was there a incorrect application on his site? Sure.
Did he fix it? Yeah... and that's the important part.
Sometimes a bit of patience goes a long way.
-M
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Fochps
New member
I have been working on this with him for a while now. My order was placed on the 21st of December. I am aware that patience goes a long way but I also expect to get what I pay for. As far as them being sent for "free" that is expected! If you buy a "complete" lift kit for your runner and they send an incorrect part are you going to be satisfied with having to pay for the correct part? The money isn't the issue it's the principle. Ya feel me? Just sayin'
Do I feel you? No, not really. It's the holidays, I wouldn't expect him to be test fitting bulbs on Christmas. This is some dude, not Amazon.com. :crazy:
If you ordered on the 21st (the Friday before XMas) I wouldn't expect them to ship until at the EARLIEST, the 26th. Meaning, in all likelihood, they don't reach you until after the New Year. If you noticed the error / reported immediately, that still seems to me only about a week to "work with him" and give him an opportunity to confirm / ship you new bulbs. You're claiming you are patient, but on the boards crying "the sky is falling"... just give it some time.
I ordered on Dec 7th and oddly enough, had the e-mails back and forth with him on the 21st-22nd to work out what the kit should have. I didn't hear anything back until I got a shipment notification for the new bulbs Jan 7th.
Now, I'm happy, he's got the correct info and customers moving forward won't have this problem. Win-Win-Win. :nod:
Like Axl Rose says "All we need is just a little patience". :rockon:
fightman80
New member
Sorry to hear about your LED whoes....
See if he sends you what you want.... if he doesn't... buy 2 of these for your dome lights:
48 SMD White LED Light Panel T10 Festoon Ba9s Dome 12V | eBay
and 2 of these for your map lights:
24SMD LED White 5050 T10 W5W 168 Light Panel Interior Bulb Car Lamp Wedge NE017 | eBay
Hope this helps...
See if he sends you what you want.... if he doesn't... buy 2 of these for your dome lights:
48 SMD White LED Light Panel T10 Festoon Ba9s Dome 12V | eBay
and 2 of these for your map lights:
24SMD LED White 5050 T10 W5W 168 Light Panel Interior Bulb Car Lamp Wedge NE017 | eBay
Hope this helps...
Fochps
New member
I'm not sitting here bashing the guy, I'm just saying that those who buy from there beware. I have plenty of patience and have been nothing but professional with this company. Even after the fact that my lights were incorrect I told him if the issue was fixed I would even do a write up in this forum and pass along his company name and give positive reviews to all my fellow runner fans. That was 4 days ago and I haven't heard from him since. Thanks to the others that appreciate the heads up and other lighting suggestions!
bitchaaz
New member
Fochps
New member
Still not bashing. I can't help that the customer service is lousy but I also feel it should be stated. I guess others definition of "bashing" differs from mine. Forgive me from trying to steer others from my experience. If you're going to have a company then please have your $hit together. Simple rule of capitalism, provide accurate product/service etc and you will have repeat customers.
So we have one person with a bad experience (4 days without getting an e-mail) and one that has had an awesome experience (replacement lights for free without even asking).
Hardly reason to shout "DON'T BUY FROM PFRAN Led's!!!!!!!" :cry2:
Take a step back and look at it for what it's worth. It's been four days since you got an e-mail... MAYBE they're already in the mail?
-M
Thanks for pointing out the obvious. However, since you made your point first and I took the opposite position - I disagreed with you. You can't disagree as a response to my disagreement since we're already in a state of disagree. :fencing:
Anyhow, you think I'm affiliated - with what - PFran? Hardly. But I hate to see childish accusations against, let's face it, just some guy trying to make a buck running a (truly) small business.
My GMailbox showing exactly what I said... I ordered on Dec 7th (order #518), went back and forth on Dec 21-22, got new bulbs shipped on Jan 7th.
Seeing as you ordered on the 21st, I bet your order number is somewhere north of 518 and south of 600. Just a guess, but again, that might make me seem "affiliated".
I think everyone's had enough of this. It was a stupid post to begin with, just let it die. We're all big boys, in time everyone will decide how much your opinion is heeded.
:deadhorse:
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Fochps
New member
If you refer to the previous posts I already let it go, yet I can guess you're the last word kind of guy so ya kept on replying... Just a poor guy trying to make a buck huh? Lmao, I've got some stuff to sell ya since you find no prob with dishonest business! Cheap too! Look we're all friends here and maybe I was a little harsh but I'm also a guy that goes to work every day and works hard for what I make so I don't want to waste it on just a guy trying to make a buck... End of posting on this thread. Enjoy! ;-)
No, you haven't let it go. You just implied he was a dishonest business.
Look... I'm sure you're a cool guy to hang out with. Complaining to a waitresses that your food wasn't cooked right is probably a blast. Yelling at the cell phone guy for your bill being too high sounds fun. Shoot, I bet telling cops you pay their salary is even awesome.
But here's the FACTS: This guy at PFRAN doesn't run a dishonest business (as you claim). Did you have a bad experience? Sure. Did it take him more than four days to reply to your e-mail? Ok, I believe you. But that doesn't make him a dishonest business. That also doesn't mean other people shouldn't buy from him.
Take a step back and read some of the dribble that's tumbled out of your brain and leaked out your fingers:
Sometimes it's better to just keep your mouth shut and let people think you're an idiot, rather than opening it and removing all doubt. :tea:
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Fochps
New member
There he is again, the last word guy... Haha seems you're more touched by this whole thing than I?! Haha, I think people should not buy from him. My opinion! You stated your opinion but now you're making it personal to me? Do me a favor.... Get carpel tunnel so you no longer can attack others opinions with a keyboard. That being said have fun with your next response bashing me! ;-) I look forward to it... Cheers
