DON'T BUY FROM PFRAN Led's!!!!!!!
- Thread starter Fochps
- Start date
You got me. The only reason I posted on this thread from the beginning was to get the last word.
...am I that obvious?
Just so I'm clear, this is how your experience went down:
1) You ordered a kit for your 4Runner
2) PFRAN sent you the wrong $2 light bulbs by accident
3) PFRAN researched and found the right bulbs for you (e-mailed you to confirm he found the right one)
4) PFRAN has taken more than 4 days to reply to your e-mail
5) You post on a public forum that he is a dishonest business and no one should order from him.
Are there any blanks you need to fill in? Or does that pretty much sum it up?
Fochps
New member
That's about correct Matt, only I spent way more than $2 for the bulbs out of convenience because he had the kit. Not so sure the bulbs were sent by accident as he told me others had the same complaint yet he never corrected the problem before sending out more kits. Hope we're still friends buddy. Not trying to make enemy's here, the only people who have a right to be upset here are PFFAN and I. I made no ill comments to anyone else..... That is until ya made it personal. :-D
Fochps
New member
I had spoken with him after the holidays so it can't be chalked up to that, as for losing your $250 and just chalking it up that's your choice. Not everyone has to act in such a manner. " spoiled, stupid, demanding, ignorant idiots" I hope you weren't referring to me, you know nothing of what I came from or who I am. Spoiled? I think not. I have had to work for everything I have. Getting hosed on $250 and taking it laying down as you did is exactly whats wrong with this country today! Speaks volumes of you my friend. I would expect more from a vet!
agloukhoff
New member
Fochps
New member
Hahahahaha, I know right?! I refuse to be talked down to and blasted just because I was trying to give y'all a heads up... Trust me, I will never share a bad experience here again. Those that have had negative comments to me could have just not replied at all and this whole thread would have been 2-3 comments! Oh well, sorry to those who have endured this. Just heed my warning is all I ask... Thought I'd get a "hey thx for the heads up" or something of the sorts. Not all this negative feedback from people who supposedly don't even know the guy.
thebrandon
New member
:doh:
fightman80
New member
I have to agree with the O.P to some extent. I would simply say that the communication between the seller and the O.P is lacking, and as a small business owner, he should work on having better communication with the buyer. I've had bad transactions with sellers from E-bay too. My fuel injectors were a freakin fiasco! I'm still looking for a decent supplier for LED bulbs for my 05 Tacoma because the seller sent me 2 seperate sets, and neither of them worked.
It sucks getting screwed over, especially when you've already over paid for a product.... do yourselves a favor, and buy a kit like these for the 96 - 98 4Runner (might fit other model years)
These aren't from the same seller I had, but I'm running this setup in my 4Runner and my 05 Tacoma, it's like turning on the sun!
It sucks getting screwed over, especially when you've already over paid for a product.... do yourselves a favor, and buy a kit like these for the 96 - 98 4Runner (might fit other model years)
These aren't from the same seller I had, but I'm running this setup in my 4Runner and my 05 Tacoma, it's like turning on the sun!
Kung
New member
I would agree with the agreeable agreement with the O.P., agreeably.
:humble:
Seriously, though, I see this as two issues:
1. Lack of communication
2. "Supposed" implication that the guy is dishonest or something similiar.
I'd agree that there's been a lack of communication....I mean, there HAS been.
NOW...do I agree with #2? No, because if it truly IS a small business, there's NO telling what may have happened. I once stiffed a guy (for MONEY get your mind out of the gutter
) for almost 2 months unintentionally because I forgot to send the shipment.HOWEVER...the reason I forgot to send it was because
a) my brother hung himself
b) my wife was in the hospital for a month
c) AAAND my father had a double bypass surgery.
Did that make me dishonest? No....just a forgetful S.O.B. due to some ridiculously terrible circumstances. Once I remembered, I called to make sure he still wanted it, sent the package along with some other stuff, and refunded all of his shipping and other costs.
I've bought from MUCH bigger businesses than this and have waited longer; so I don't see it as outside the realm of possibility. However, at the same time, the O.P. DOES have a right to expect timely completion, or at least contact to let him know "Hey bub, this is what's going on...it may be a few."
PFran42
New member
Haven't had time to read through all of this but just wanted to update all 3rd GEN 4Runner owners who purchased a kit that I have sourced bulbs that address the issue in question.
I have been extremely busy since mid-December and that coupled with the fact that I took my first vacation with the family in 3 years has compounded the issues with 3rd GEN 4 Runner owners.
I apologize that some of the support emails with PFranLEDs got buried. I have been working with a number of people who ordered the kit and they have assisted me with determining the correct bulb type (or panel) to use for the map lights. Several of these correct panels are now installed in customer vehicles.
I have a list in my eCommerce storefront of the 3rd GEN kits and all parties on this list will be getting the correct bulbs (panels). Any dissatisfied customers can ask for a full refund. I can only think of 1 or 2 instances in the last two years where I asked a customer to send back a kit. 99% of the time I just let them keep it and provide them with a refund. PFranLEDs has enjoyed success by providing a good value and very good (up till this point) customer support.
Anyone needing to contact me about a kit (or refund) should send an email to [email protected] as I will be in my home office for the rest of the day.
Once again, very sorry about the recent lack of support.
-Paul
EDIT:
Here is the new panel for the 3rd GEN 4Runner (on the left):
I have been extremely busy since mid-December and that coupled with the fact that I took my first vacation with the family in 3 years has compounded the issues with 3rd GEN 4 Runner owners.
I apologize that some of the support emails with PFranLEDs got buried. I have been working with a number of people who ordered the kit and they have assisted me with determining the correct bulb type (or panel) to use for the map lights. Several of these correct panels are now installed in customer vehicles.
I have a list in my eCommerce storefront of the 3rd GEN kits and all parties on this list will be getting the correct bulbs (panels). Any dissatisfied customers can ask for a full refund. I can only think of 1 or 2 instances in the last two years where I asked a customer to send back a kit. 99% of the time I just let them keep it and provide them with a refund. PFranLEDs has enjoyed success by providing a good value and very good (up till this point) customer support.
Anyone needing to contact me about a kit (or refund) should send an email to [email protected] as I will be in my home office for the rest of the day.
Once again, very sorry about the recent lack of support.
-Paul
EDIT:
Here is the new panel for the 3rd GEN 4Runner (on the left):
Last edited:
PFran42
New member
..To add:
Fochps, please send an email to [email protected] with the following:
- T4R.org screen name
- Paypal email address
- Contact info
I'll refund you your full purchase price as well as send you the new correct panels for your front map lights.
I'll also post pics of the new panels for the benefit of the forum.
Thanks!
Paul
Fochps, please send an email to [email protected] with the following:
- T4R.org screen name
- Paypal email address
- Contact info
I'll refund you your full purchase price as well as send you the new correct panels for your front map lights.
I'll also post pics of the new panels for the benefit of the forum.
Thanks!
Paul
PFran42
New member
Hey man! Sent you an email and awaiting a response. Let me publicly apologize for the lack of support on my end. No customer should have to go through that and you had every right to broadcast your experience.
Go Toyota!!!
Kung
New member
Ill just leave this here. :rapture:
