I have been speaking with FedEx for approximately a week since my rack has been getting scanned frequently but hasn't actually moved since the 25th of Aug. FedEx informed me today that the facility in Caracas is beyond their actual capacity and the limited number of flights in and out are essentially not allowing them to change that. They told me that the informed the shipper that that would be extremely long wait times and that information should have been passed along. They said don't expect the rack to move to Caracas any time soon and once there, I should expect similar delays. Ecotechne has bee responsive via email but I would have cancelled my order had I been presented with the details FedEx indicated that should have been provided to the shipper.
This is just great. I plan on going on a 2 week overland trip to the west coast, hitting up some of the big national parks along the way. I will not be able to have a RTT unless I fork out more money now for another rack system. This sucks.