i can hear the actuator operating, but the latch won't release. I would like to manually open the hatch. I believe it can be done from the inside. I have removed a small panel on the interior of the hatch. I unbolted the pull strap. I cut through the inner plastic. I see several cables as well as a white plastic item which i assume is the actuator. I can get my arm well into that area, but don't feel any lever or mechanism to manually release the latch. I've included some pics.