Issues with Marion Bumper2Bumper.
- Thread starter SIN-Japan
- Start date
Tucson4runner
New member
I was trying to get more details about a big 3 kit and he just fell off. Last I heard he was trying to get me pictures of the kits and of how he connects the ends to the wires. That was honestly a month ago.
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jstim
New member
I ordered from him a month ago, and I was told 3-4 weeks. I know they said e was in a motorcycle accident I guess. I ordered the kit because I have a battery that I need to get into my truck, and I need the wires to to about 6 inches longer. Now my battery is barely holding on, and I'm still waiting. I sent him an email today, and his voicemail is full.
So I think it's kind of needless to say that I'm a little frustrated.
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jstim
New member
Hopefully we can call this to the attention of someone around here. I think I'm going to have to call the PayPal people and see if I can get my money refunded. I put my order in to these guys in April. I knew that it may take some time to et my big 3 wiring upgrade. I have made some attempts to get in contact with Bumper2Bumper with no success. Last time I called his voicemail was full, and I sent an email last month. If I can't get my $150 back, I'll chalk it up as a loss, but I find it to be a pretty messed up deal that you're willing to take my money up front and fail to deliver the product.
MyHigh
New member
Okay I won't lie, I did not read a single word of this post.
However
It's as colorful as your engine!
Got a tracking number yesterday, should have my big 3 kit by the end of the week.
I've finally got all of my kit. So while it does take foreverrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr to get your stuff, it does eventually show up and does appear to be good quality.
Resolved?
Did you get this resolved? I am in a situation now on my hub bearing assembly and waiting for 3 weeks so far, but promised 6-7 day lead time before shipping out?
Did you get this resolved? I am in a situation now on my hub bearing assembly and waiting for 3 weeks so far, but promised 6-7 day lead time before shipping out?
jstim
New member
Nope, it's been months at this point. I have resolved that I'm not going to get my money back. I don't have time to call PayPal about it all, I've simply written it off as a loss, and wish they could be booted as a vendor for being able to take my money and not deliver on their product. F those guys!
I think he is more known on Tacoma forums. Maybe go there and ask around. But honestly you don't even know how easy it is to make 3 separate wires that are thicker. And get a breaker. Might sound hard but it's not. And get a GM alternator if needed. Save your self a headache and $. I tried with him. And I just gave up.
Scramble
New member
Forget the GM alternator, no quality & it needs to be modified to fit.
Quality Power rebuilds/upgrades Denso alts that bolt/plug right in.
I ordered the wire upgrade from Bumper to Bumper this summer & it only took a few weeks to arrive. I know he botched the Group buy but I didn't have any issues with him except he's slow to answer & doesn't read pm/e-mails often enough. He also doesn't read too well because he didn't answer all of the questions I put to him & almost gave me a 5VZ harness instead of a 3RZ but I caught it on the invoice before he shipped it out.
Quality Power rebuilds/upgrades Denso alts that bolt/plug right in.
I ordered the wire upgrade from Bumper to Bumper this summer & it only took a few weeks to arrive. I know he botched the Group buy but I didn't have any issues with him except he's slow to answer & doesn't read pm/e-mails often enough. He also doesn't read too well because he didn't answer all of the questions I put to him & almost gave me a 5VZ harness instead of a 3RZ but I caught it on the invoice before he shipped it out.
Snacksquatch
New member
Ive been waiting on a wheel bearing assembly for three weeks, that finally showed up yesterday!
I was emailing pretty consistently with him and was told of a delay, but then sent quite a few emails later with no reply whatsoever and then lo and behold the part showed up yesterday. I was told Id receive a confirmation email upon shipment which never came otherwise I wouldnt have been blowing him up.
Anyway, Id say that if you have to pick two out of timing, quality, and cost, then timing is where youll suffer ordering from Bill, but the cost and quality are on point!
Maybe he had some stuff going on in his life, or maybe he is just way too busy for his capacity, but either way, Ill just be sure to order the second assembly immediately so that when the time comes and I really need it, Ill have it. The fact is that this part looks rock solid and saves the user a ton of time and money.
Overall I think Ill be happy with the part but Bill, if you read this, a simple update and bit of honest communication goes a long way for many people and can avoid repeated annyoying emails from customers.
I was emailing pretty consistently with him and was told of a delay, but then sent quite a few emails later with no reply whatsoever and then lo and behold the part showed up yesterday. I was told Id receive a confirmation email upon shipment which never came otherwise I wouldnt have been blowing him up.
Anyway, Id say that if you have to pick two out of timing, quality, and cost, then timing is where youll suffer ordering from Bill, but the cost and quality are on point!
Maybe he had some stuff going on in his life, or maybe he is just way too busy for his capacity, but either way, Ill just be sure to order the second assembly immediately so that when the time comes and I really need it, Ill have it. The fact is that this part looks rock solid and saves the user a ton of time and money.
Overall I think Ill be happy with the part but Bill, if you read this, a simple update and bit of honest communication goes a long way for many people and can avoid repeated annyoying emails from customers.
jstim
New member
I finally emailed PayPal yesterday to try to get a refund. Forget this guy, don't take work if you can't deliver on your product.
I HAVE BEEN WAITING 7, YES 7 MONTHS. IF YOU HAVE BUSINESS GO ELSEWHERE.
I understand everything in life is buyer beware. This forum is what I feel like a pretty solid community. Pay the money, be a vendor and then not only not deliver on the timeline you said (3-4 weeks), but not at all.
[MENTION=5653]admin[/MENTION]s is there anything that can be done to avoid anyone else getting done wrong?
Edit: FINALLY TALKED TO BILL on tuesday, he told me to email him, I did. Let's see how long it takes him to respond to my email asking for a refund.
I HAVE BEEN WAITING 7, YES 7 MONTHS. IF YOU HAVE BUSINESS GO ELSEWHERE.
I understand everything in life is buyer beware. This forum is what I feel like a pretty solid community. Pay the money, be a vendor and then not only not deliver on the timeline you said (3-4 weeks), but not at all.
[MENTION=5653]admin[/MENTION]s is there anything that can be done to avoid anyone else getting done wrong?
Edit: FINALLY TALKED TO BILL on tuesday, he told me to email him, I did. Let's see how long it takes him to respond to my email asking for a refund.
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jstim
New member
You can write that money off as a loss. I flushed $150 down the drain. I talked to Bill on the phone and he told me to email them and I have gotten no response. So I'm chalking it up as a loss and advising everyone to stay the hell away from this "business".
