Sorry in advance for errors. On my phone...
4runners are rock magnets. My ‘15 LE had 6 patch jobs before trading her in and my ‘18TRDP ended up getting a hit and crack in almost the exact same spot as yours around 5k miles.
I have Geico and they contract with safelite. Patches are free and replacements happen if there is a crack that extends further than a dollar bill in length and have a $50 deductible.
All my prior work was done really well by safelite until the TRDP needed the replacement. Had a guy come to my house while I was at work and do the replacement there. WORST. DECISION. EVER.
He left epoxy everywhere. On the fender, roof, oh-shit handles, center console, garage floor. Everywhere. Scratched the paint down to the metal on both a pillars. Had globs of epoxy around the seams inside and outside. The glass was a whole centimeter lower than it should have been and you couldn’t read the VIN through the VIN window.
Took it back to the shop after filing another claim over the phone. Manager did the repair himself and showed me the true damage. The dickwad who did the first job dented and scratched all around the inner frame when he removed the old glass. That’s why he went overboard with epoxy and put the new glass on not lined up properly. He was hiding the damage to the frame of my car that he created. Truck was out at a body shop during snowmageddon for over 3 weeks and there were no 4wd rentals to allow me to get home (we live on a decently steep hillside).
They paid for the repairs and rental. All told Safelite paid almost $4,000 because of an errant, irresponsible asshat tech.
He also broke my drive cam by ripping it off the old glass and took the inner cup holder (guessing he trashed it with epoxy).
So, if you ever decide to use Safelite, only have the work done at their shop where you can inspect and watch. Never allow them to work on your vehicle where you can’t immediately inspect their work.
